Temporary Case Manager - SFDPH

Job Overview

 The Temporary TAP Case Manager position is not to exceed 8 months. As part of an interdisciplinary team,  the Temp Case Manager works with staff to extend effective harm reduction-oriented services to clients of the program. Case management staff provide collaborative, client-centered clinical services throughout the various stages of engagement which includes screening and assessment to determine appropriate level of care; crisis intervention; treatment planning; maintaining accountability and consistency; demonstrating excellent follow through with established plans; developing and maintaining effective working relationships with a variety of community service and treatment agencies; and assisting with arranging translation, transportation and other practical support services. Other comparable duties may be assigned as well.

The CBHS, Treatment Access Program is a collaborative effort between healthRIGHT360 and the San Francisco Department of Public Health, San Francisco Health Network, Behavioral Health Services (BHS) to divert eligible individuals into appropriate behavioral health treatment services, with an emphasis on clients with substance use disorders. TAP is the centralized access point for substance use services for the City and County of San Francisco. This position requires an ability to maintain strict confidentiality and handle information with tact and diplomacy.

Key Responsibilities

  • Initial screening of clients for triaging into appropriate level of care.
  • Administering clinically driven assessments, including, but not limited to, the Addiction Severity Index (ASI), The ASAM Criteria, the Clinical Institute withdrawal Assessment of Alcohol Scale, Revised (CIWA-Ar), the Clinical Opiate Withdrawal Scale (COWS).
  • Perform Officer of the Day duties at regular intervals
  • Perform Detox Authorizer duties at regular intervals
  • Involvement in addressing psychiatric and substance use crises
  • Case conferencing new cases and ongoing engaged clients
  • Individual, family and group counseling
  • Amending treatment plans as necessary
  • Engaging in field assignments on a regular pre-determined and ad hoc basis
  • Completion of clinical documentation in a timely manner, engaging outside providers & ongoing case management
  • Maintaining Protected Health Information in accordance with regulations and policies
  • Other duties as assigned.

Education and Knowledge, Skills and Abilities

  • Certification in any one of the recognized chemical dependency treatment counselor certifying entities such as CCAPP or CAADE
  • The incumbent shall work well under pressure; meet multiple and sometimes competing deadlines. The incumbent shall at all times demonstrate cooperative behavior with colleagues and supervisors
  • Knowledge of San Francisco's public health system of care
  • ​Cultural competence and familiarity regarding race, ethnicity, gender, sexual orientation, economic status, homelessness and chronic substance using culture
  • Team-oriented, critical thinking, ability to negotiate, prioritize and integrate new learning experiences
  • Familiarity with some basic anatomy & physiology concepts pertinent to the field of addiction treatment
  • An understanding of the APA DSM 5
  • Must possess a valid California Driver's License and clear record for positions requiring driving
  • Basic English proficiency, written and oral
  • Basic office skills including computer proficiency in word processing, email, and spreadsheets

Desirable Qualifications:

  • Verification/Waiver: Verification of qualifying experience, education, and/or training is required at the time of filing. Candidates unable to do so may submit a letter requesting a waiver of this requirement indicating the reason(s) verification cannot be obtained. Failure to submit verification or request for waiver will result in application rejection.
  • Experience in the use of Addiction Severity Index (ASI) and an understanding of the ASAM patient placement criteria.
  • Experience working in a Drug Medi-Cal program.
  • Bi-lingual candidates are encouraged to apply
Compensation: $40,000.00-$49,000.00
Type: Hourly/ Non-exempt
Status: Temporary, Not to exceed 8 months
City: San Francisco
Hours/wk: 40

Job Location