I completed nine months of treatment at the women's residential facility. By the time I left the program, I had regained custody of my children, was accepted to family housing, and working part-time at a local restaurant.
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Primary Medical Care
Two Clinic Sites: 558 Clayton (at Haight) and 1735 Mission Street | San Francisco
In 1967, Haight Ashbury Free Medical Clinic became the first free clinic in the United States and is still used as a model for free clinics world-wide. Today, HealthRIGHT 360 serves clients who are homeless, low-income, uninsured and the increasing numbers of the under-insured. For calendar year 2012, over 7,100 clients received treatment at the two San Francisco clinic sites.
The medical clinics are licensed as Federally Qualified Health Centers (FQHC), and operate with federal contracts from the San Francisco Community Clinic Consortium to be a New Access Point for homeless clients at the 1735 Mission Street Clinic , and a Healthcare for the Homeless site at the 558 Clayton Street clinic. As a safety-net provider, clients are also referred to us through Healthy San Francisco, where clients select us to be their medical home. Seventy-eight percent of our clients have incomes below the Federal Poverty Level.
In addition to the two clinics, we provide medical personnel for the Department of Labor Job Corps Program on Treasure Island, providing medical and behavioral health services to 600 young adult participants.
Men’s Residential Behavioral Health Treatment | San Francisco
HealthRIGHT 360 offers variable length residential treatment services for six months to a year, designed to serve men with substance abuse disorders, some who also have co-occurring mental health disorders, and/or HIV/AIDS. Program services address addiction and related issues, increase skills, manage stressors, develop meaningful links to needed services, and build a foundation for lasting recovery. Individualized case management places men in the HealthRIGHT 360 clinic for their primary medical needs, and make linkages with key providers to increase the availability and use of social support. Services include individual, group and family therapy, case management, treatment planning, drug and alcohol counseling, re-entry and aftercare, HIV services, medication support and infectious disease prevention services.
Women’s Residential Behavioral Health Treatment | San Francisco
In order to respond to the needs of substance abusing women in San Francisco, HealthRIGHT 360 created a 64-bed, gender responsive and trauma informed residential program for women. This holistic program is built upon evidence-based and expert-developed practices that recognize and account for the complex factors that contribute to women’s addictive behaviors. Program services include interventions and activities that address substance use, trauma, mental illness, health and wellness, medication support, spirituality, culture, relationships, family reunification, employability, homelessness, sober living skills, and aftercare.
Women’s Hope | San Francisco
This program offers specialized care to the underserved female population of San Francisco, including low-income African American and Latina women and their families/children, with a special focus on pregnant and parenting women with co-occurring substance use and psychiatric disorders. The program is gender responsive and trauma informed, addressing substance use, trauma, mental illness, health and wellness, family reunification, parenting education, employability, homelessness, and sober living skills.
FOTEP | Treasure Island, San Francisco
HealthRIGHT 360 offers residential treatment and re-entry programming for adult female parolees at the Female Offender Treatment and Education Program on Treasure Island. The program provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in the addictive and criminal histories of female offenders. This specialized treatment approach works with each woman holistically to address her health, emotional, educational, vocational, family and legal concerns alongside her substance abuse, mental health and behavioral issues. Women who participate in FOTEP are able to reunite with their children, including in-program residency with some children, which creates valuable opportunities for parenting education, family activities and therapy, and healthy bonding and growth within families.
Social-model Detoxification Residential Treatment
Transgender Recovery Program | San Francisco
HealthRIGHT 360 specialized Transgender (TG) program offers services for six months to a year, designed to be a safe, specialized treatment environment for TG individuals with substance abuse disorders, some of whom have co-occurring mental health disorders, and/or HIV/AIDS. The program provides TG-specific interventions in a trauma-informed treatment environment, with dedicated self-identifying TG program staff supported by other clinicians who are well trained in TG issues. Groups, activities, and other services foster a sense of community, belonging, and validation for this population which so often comes to treatment with marginalization, victimization, and dehumanizing experiences.
Services address addiction, trauma, and related issues, increase skills, manage stressors, develop meaningful links to needed services and ultimately build a foundation for lasting recovery. Case management strategies link participants internally to the HealthRIGHT 360 Clinic and HIV testing and counseling, and externally to other key providers including legal advocacy, and increase the availability and use of social support. Therapists provide individual, group, and family sessions for participants who have coexisting mental health needs.
Adult Outpatient Services | San Francisco
HealthRIGHT 360 has provided outpatient programs for behavioral disorders since 1985. Using a comprehensive case management model, the program meets the varied needs of participants using low, moderate, and high threshold treatment tracks. Participants and their case managers work together to design an individualized treatment experience that is tailored to serve the participant’s own needs and goals.
Re-Entry Services | San Francisco
The goal of HealthRIGHT 360 Re-Entry Services is to empower individuals who struggle with low literacy, histories of homelessness, limited work histories, criminal records, substance abuse, and physical and mental health concerns to attain self-sufficiency, wellness, and the realization of their ultimate potential by building skills, providing support, and role modeling professional behavior. The Re-Entry Center provides education services, employment services, housing services, and economic and supportive services. HealthRIGHT 360 provides quality, accessible, targeted services to participants who face multiple barriers to reaching their education and employment goals. We combine quality in-house classes, workshops, and counseling with our strong community connections in order to create a bridge for our participants to achieve their goals.
Jail Psychiatric Services | San Francisco
Jail Psychiatric Services (JPS) provides quality, compassionate, culturally competent behavioral health services to individuals incarcerated in the San Francisco City and County jail system, and assists mentally ill individuals and those with co-occurring disorders to establish linkages with community-based mental health programs to help them avoid re-offending and future incarceration.
HealthRIGHT 360 has been administering the Jail Psychiatric Services program since November of 1978, and JPS has been providing psychiatric treatment in the San Francisco City and County jail system since March of 1973. JPS currently provides outpatient psychiatric treatment to all inmates in the six San Francisco City and County jail facilities and operates as a fully integrated unit of Jail Health Services. It is our goal to provide as much continuity of care between the jail and the community as possible. All services are driven by the philosophy that recovery is attainable and are designed to reduce the occurrence of psychiatric symptoms, prevent substance abuse relapse, address issues surrounding public safety, and decrease the risk for hospitalization, suicide, homelessness and re-arrest.
Services to Enhance Parolee Success (STEPS) | San Francisco
This program in the San Francisco Mission District provides parolees with case management, substance abuse education, vocational and educational services, housing assistance, and linkage to a rich network of supportive services in the community to parolees. The program aims to help parolees through the vulnerable period of community re-entry so that they can avoid re-arrest and recidivism and instead find jobs, housing, and the support they need to establish or resume productive, law-abiding lifestyles in our community.
Bridges | San Francisco
In collaboration with the San Francisco Department of Public Health, HealthRIGHT 360 provides intensive mental health day treatment services to parolees who have serious mental illnesses. Because this population is extremely vulnerable to homelessness, chronic health and substance abuse problems, and the cycle of re-arrest and re-incarceration, the intensive day treatment model functions as a haven (a safe place for parolees to spend their days, away from risky neighborhoods and encounters) as well as a source of treatment and supportive services.
Bridges case managers provide therapy and counseling, schedule appointments to HealthRIGHT 360 clinic for primary and dental care, help with maintaining or finding affordable housing, and advocacy with Parole and other law enforcement officials, with the goal of each individual’s healthy and stable reintegration into the community.
Sober Living Environment Programs
HealthRIGHT 360 offers Sober Living Environment Programs as an interim step-down level of care for participants who have achieved significant progress toward treatment goals, but who are not yet ready to fully step down to community-based living. Participants in this variable-length program live in one of two gender-specific buildings and continue their behavioral health treatment services at other HealthRIGHT 360 facilities. Individuals may take advantage of this transitional living opportunity for up to one year.
Program services address addiction and related issues, increase skills, manage stressors, develop meaningful links to needed services, and ultimately support lasting recovery. Case management strategies facilitate linkages to primary care and increase social support. HealthRIGHT 360 dedicates one case manager to each facility to provide individual, group, and family counseling. Assessment, collaborative treatment planning, HIV services, medication management, prevention and family involvement are also integral parts of the Sober Living program experience.
Representative Payee Services
In March 1995, Walden House began providing Representative Payee services to individuals who receive financial benefits from Supplemental Security Income (SSI) or Social Security Administration (SSA). The program provides qualifying individuals with money management assistance to ensure that their food, clothing, shelter and daily living needs are met. Additional services include helping to prevent or end financial exploitation; benefits advocacy with the Social Security Administration; managing overpayments; re-determining benefits; and other matters involving participant fiscal needs.
In 2004, the program became partially funded by SF Department of Public Health in order to provide targeted case management to Representative Payee participants who have substance abuse and/or mental health issues. The program serves three objectives: financial management conducted according to SSA rules and regulations; connecting participants with needed community services; and transitioning mentally ill homeless adults into permanent housing.
In 1973, San Francisco rock promoter Bill Graham asked Haight Ashbury Free Medical Clinic to staff a “medical emergency care tent” for the Grateful Dead and Led Zeppelin summer concerts in Golden Gate Park. Today, Rock Medicine provides medical triage and emergency services at over 650 major public events using an all-volunteer medical staff that treats over 4,000 individuals each year. Rock Medicine currently has over 600 volunteers, and puts up its tent for all San Francisco 49er’s home games, rock concerts at the Shoreline Amphitheater, Warfield, AT&T Park, and the Fillmore ( to name a few,) and at the annual San Francisco’s Bay to Breakers run and the San Francsico AIDS Walk.
Outpatient Program – Los Angeles
The Outpatient Program provides outpatient services to male and female in-custody substance abuse program graduates. In response to capacity development needs for parolees exiting new and existing in-custody treatment programs, HealthRIGHT 360 opened the 22nd Street Outpatient program in 2000, serving male and female graduates of in-custody substance abuse programs.
Substance Abuse Treatment Facility (SATF) | Corcoran
In 1996, HealthRIGHT 360 began operating treatment programs at SATF in Corcoran when the California Department of Corrections and Rehabilitation began funding the in-custody treatment initiative. The program provides substance abuse treatment and counseling, mental health services, and related rehabilitative services that address the “thinking errors” common among incarcerated men, with the goals of preparing men to build healthy, responsible, and law abiding lifestyles after their release and return to our communities. All participants are encouraged and assisted to connect with continuing services (substance abuser and mental health treatment, primary care, vocational and educational assistance, and housing assistance) in their destination communities. HealthRIGHT 360 staff help men to identify and connect to specific programs while they are still incarcerated, to increase their chances of getting the help they need immediately upon their release from prison. In turn, this greatly improves their changes for making a smooth, successful transition and avoiding relapse and recidivism.
Valley State Prison for Women (VSPW) | Chowchilla
HealthRIGHT 360 has designed and operated treatment programs at VSPW in Chowchilla since the California Department of Corrections and Rehabilitation began funding programs in 1999. The program today incorporates a holistic, gender-responsive and trauma-informed model so that the services, staff, and environment are responsive to the particular circumstances that frequently contribute to criminal and addictive behaviors in women. Trauma, in particular, plays a significant role in many female offenders’ mental health and behavioral development, and women’s programs are most effective when they use cutting-edge services and strategies to address the trauma concurrently with the related substance abuse, mental health, and/or behavioral issues.
Substance Abuse Services Coordination Agencies (SASCA) | Parole Region III - Los Angeles
The HealthRIGHT 360 Substance Abuse Services Coordinating Agency (SASCA) is a broad-scope case management and services administration project funded y the California Department of Corrections and Rehabilitation. HealthRIGHT 360 oversees and administers re-entry services and case management for all of Parole Region III (Los Angeles County). In addition to providing direct case management services to parolees returning to Los Angeles from the State Prison system, HealthRIGHT 360 identifies and subcontracts with a large network of Community Based Providers – agencies that offer residential, outpatient and sober living behavioral health services to parolees throughout the country.
FOTEP | El Monte
HealthRIGHT 360 offers residential treatment and re-entry programming for adult female parolees at the Female Offender Treatment and Education Program in El Monte. The program provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in the addictive and criminal histories of female offenders. This specialized treatment approach works with each woman holistically to address her health, emotional, educational, vocational, family and legal concerns alongside her substance abuse, mental health and behavioral issues. Women who participate in FOTEP are able to reunite with their children, including in-program residency with some children, which creates valuable opportunities for parenting education, family activities and therapy, and healthy bonding and growth within families.
Men’s Behavioral Health Residential Program | Los Angeles
HealthRIGHT 360 has pioneered the development of cutting edge community-based treatment services for parolees in California. The men’s programs serve a range of participants, some who are graduates of in-custody treatment programs, and some who may be new to the treatment environment. Services are tailored to each individual, to match his level of need, his strengths and goals, and to build upon his existing knowledge and skills. Length of stay is variable, but the goal is to prepare each participant for a successful return to community life. Programming focuses on cognitive-behavioral therapy based activities and interventions, and address relapse prevention, anger management, criminal and addictive thinking, and healthy parenting techniques. Additional services link participants to job training, job placement, educational services, primary and mental health care, dental care, housing placement, and sober support groups and services throughout Los Angeles.