Do you have an understanding of harm reduction philosophy and the ability to provide non-judgmental, client-centered services? Are you bilingual in Spanish/English and familiar with other community agencies in the Bay Area to make appropriate referrals? Do you want to work for an organization that is making a difference in counties across California? Are you passionate in your commitment to working with diverse communities including communities of color, homelessness, users of illegal substances, HIV/AIDS patients and persons with mental health concerns while working in collaboration with clinic operations staff of the Integrated Care Center as well as Behavioral Health programs staff to ensure that patients with drug addiction disorders have access to Medically Assisted Treatment via the Addiction Medicine Team? If so, HealthRIGHT 360 is currently looking to fill an Addiction Medicine Team Administrative Coordinator position opening at our Medical Clinic program in San Francisco, CA. The ideal candidate should have the ability to oversee the schedule of the Addiction medicine team to maximize patient access to care, especially medically assisted treatment and ensure efficient patient flow, collaborate with Behavioral health and medical services to schedule patients with the addiction medicine team and assist with enrolling patients into insurance eligibility programs; make follow-up calls for providers; calls to confirm patient appointments, greets and provides customer service to patients and communicate clearly on the phone while accurately taking and delivering messages. Sound interesting? Below you will find a more detailed description of some of the duties and requirements for this position.
The Addiction Medicine Team Administrative Coordinator (AMAC) is primarily responsible for coordination of the Addiction Medicine Team, supporting the team in providing access to addiction services for patients, and management of the Addiction Team panel of patients. The AMAC must be a good team player, flexible, and committed to the success and mission of the team. The AMAC
will oversee the operations the Addiction Medicine Team. The AMAC will work in collaboration with clinic operations staff of the Integrated Care Center as well as Behavioral Health programs staff to ensure that patients with drug addiction disorders have access to Medically Assisted Treatment via the Addiction Medicine Team. The AMAC will be responsible for providing customer service that addresses the particular needs of patients suffering from addiction use disorders. The AMAC will be mentored by the clinical members of the Addiction medicine team to understand the basics of addiction.
The AMAC will assist with day-to-day functions, which may include patient intake/registration, eligibility for insurance and health plans, scheduling, training of interns & volunteers in the Addiction Medicine Team functions, and participate as active member of the integrated care team.