Administrative Coordinator - Contra Costa Reentry Network

Job Overview

The Central-East Network of Services also known as The Network. The Network functions as a service-delivery infrastructure offering reentry services to local county residents returning home from state prison and County Jails (Returning Citizens) through a partnership between the county’s Probation Department, community and faith-based organizations, the Reentry Success Center in Richmond, local law enforcement, volunteers and other county agencies. The Network is dedicated to providing integrated, whole-person care designed to optimize successful outcomes and to reduce recidivism. Core services include Transitional Housing, Substance Use Disorder and Mental Health linkages, Peer Mentoring, System Navigation, Educational Opportunities, Vocational Preparation and Placement, Family Reunification and Legal Aid.

The Administrative Coordinator will coordinate, oversee, and/or perform a wide variety of administrative, secretarial, and program support activities on behalf of the Network Manager, Vice President of After Care Services, and the Reentry Network Team. S/he will serve as primary point of operational and administrative contact for internal and external constituencies, often on complex and confidential issues. S/he will also coordinate office and staff support services to the Reentry Network office.

The Administrative Coordinator must be highly-organized, detail-oriented, and exhibit great customer service skills. S/he must also maintain an excellent rapport with Network clients, partners and staff, and demonstrate a passion for serving the reentry population.

 

Key Responsibilities

The Administrative Coordinator will be responsible for:

  • Providing administrative and clerical support for the Network Manager.
  • Working with the Network Manager to develop brochures, web content, and other marketing and outreach materials as needed.
  • Coordinating and overseeing printing of training materials.
  • Training logistics including scheduling of trainings, securing one of the designated training rooms, processing trainer agreements and payments, securing refreshments, overseeing room set-up etc.
  • Working with Human Resources to ensure office policies and procedures are compliant, and organizing office operations and procedures.
  • Scheduling and managing logistics for on-site and off-site Network Meetings including material development and preparation.
  • Assisting the Network Manager with data entry and quality assurance.
  • Assisting in the onboarding process for new hires.
  • Addressing staff members queries regarding office management issues.
  • Developing and managing a staff and Network master calendar of pre and post-release activities.
  • Managing monthly pre-release Triage Team jail visits.
  • Maintain Network Management file system which will include copies of triage files, employment docs, service provider MOUs, service provider assessments, post-release re-entry case plans, and other files as systems are further developed.
  • Respond to calls and inquiries related to the Reentry Network.
  • Attend meetings upon Network Managers request.
  • Other duties as assigned by the Network Manager.

Education and Knowledge, Skills and Abilities

The ideal Administrative Coordinator will be someone with the following attributes, skills and experience:

  • Office Administration background.
  • Proficient in Microsoft Office including Word, Excel, Power Point and Outlook.
  • Strong written and oral communication skills.
  • Team player.
  • Ability to handle sensitive information in a confidential manner.
  • Takes initiative, action oriented, and has strong problem-solving skills.
  • Excellent organization skills, ability to multi-task, juggle multiple priorities, and follow-through.
  • Comfortable in a fast-paced work environment.
  • Strong customer service skills.
  • Willing to go the extra mile to help the Reentry Network accomplish its goals.
  • Comfortable working with returning residents.
  • Strong attention to detail and highly organized.
  • Ability to work varying schedules if needed to assist with trainings or community outreach activities.
  • Experience with data entry into web-based client management or program management tools preferred.
  • Experience developing marketing and promotional materials strongly preferred.
Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competative benefits package.
City: Antioch, CA
Hours/wk: 40