Administrative Manager

Job Overview

Are you looking to effect change in the lives of those struggling with substance use and/or mental health issues? In this position you will have the opportunity to develop policies and procedures, gain experience working in collaboration with a team of professionals on a daily basis who's desire is to create change in peoples lives. In this position you will support team members through the oversight of the many supportive services that support the team and the participants we serve on a daily basis. Below you will find a more detailed description of some of the duties and requirements for this position. 

Key Responsibilities

North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community.  North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.

The Administrative Manager: 

  • Supervises facility Driver(s) and office assistant, and serves as on-site supervisor for facility maintenance staff and kitchen staff
  • Responsible for the overall efficient and effective operation of program administrative department
  • Provides training for staff on policies, procedures, and facility responsibilities
  • Create effective and efficient systems to support a busy residential faculty
  • Maintains site personnel files
  • Responsible for working with the fiscal department and transitional housing coordinator to monitor and distribute participant money and collection of Serenity Village rental payments
  • Communicates and exchanges documentation with Human Resources, Payroll, Fiscal and other agency departments to maintain accurate records
  • Maintains documentation of site training and in-services
  • Prepares monthly reports and other data to assure contractual compliance
  • Assists with hiring new staff, oversees the orientation process of new hires along with distribution of gate access cards, key assignments, and time clock barcodes
  • Provides direct administrative support to Managing Director and Divisional Director
  • Assist in establishing and maintaining effective and efficient records management systems








Education and Knowledge, Skills and Abilities


  • High School diploma or equivalent
  • 5 years or more experience with administrative, accounting, or other relevant tasks
  • 2 years or more experience in a supervisory role
  • Previous work experience working with spreadsheets
  • Ability to compose and set up correspondence and reports using correct form and grammar
  • Excellent computer skills and demonstrated ability to work in Windows environment (Word, Excel, Access, etc.)
  • Strong computer skills, including Outlook, Excel, Word and PowerPoint 
  • Type 45 wpm
  • A valid California driver’s license
  • First Aid Certified within 30 days of employment
  • CPR Certified within 30 days of employment
  • Ability to obtain and maintain background clearance with successful discharge from probation or parole, and absence of drug/alcohol related arrests or convictions for at least 3 years
  • Culturally competent and able to work with a diverse population
  • Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications
  • Outstanding ability to follow through with tasks
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed
  • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
  • Professionalism, punctuality, flexibility and reliability are imperative
  • Excellent verbal, written, and interpersonal skills
  • Integrity to handle sensitive information in a confidential manner
  • Action oriented with the ability to work on multiple tasks in an efficient and effective manner
  • Strong problem-solving skills
  • Excellent organization skills and ability to multitask and juggle multiple priorities
  • Outstanding ability to follow-through with tasks and meet established deadlines
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed
  • Excellent customer service skills proven organizational and time management skills
  • Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment
  • Openness to and comfort with change with the ability to facilitate change in others
  • High degree of self-awareness and self-regulation
  • Acts with a sense of urgency to ensure the highest quality of care possible for our clients
  • Ability and willingness to learn new systems, topics, and methods
  • Dependable automobile and insurance, registration and valid California Driver’s License



  • Bachelor’s Degree in related field
  • Experience with healthcare Electronic Health Record Systems
  • Bilingual in English and Spanish
Compensation: TBD
Type: Salary/ Exempt
Benefits: HealthRIGHT 360 offers a comprehensive benefit package
City: Escondido
Hours/wk: 40

Job Location