Admissions & Transitional Coordinator

Job Overview

Admissions & Transitional Coordinators are responsible for assessing client needs and strengths in support of health and recovery in order to place clients in an appropriate treatment program. Providing high quality customer service, Admissions & Transitional Coordinators welcome clients and accurately enter information into various electronic systems to complete the admissions/intake process. Under the supervision of the Admissions Manager, Admissions & Transitional Coordinator assist clients in obtaining county benefits, and other required documents to be eligible for county services.


Key Responsibilities

Assessment Responsibilities: Welcomes clients to HealthRight 360's behavioral health services and provides high quality customer service. Assesses and screens clients for treatment needs, complete intakes. Identifies and coordinates any social, legal, medical or other services needed. Ensures all required paperwork is completed accurately and within required timeframes. 

Liaison Responsibilities: Communicates and coordinates with outside referral agencies via phone, in person and through email to make placements based on the needs of clients and treatment program availability. Assist and drive clients in various outside appointments as required for their program participation such as physical health and benefit eligibility appointments,etc.

Documentation Responsibilities: Maintains accurate records by data entering documentation into various electronic systems for all clients in accordance with guidelines established by HealthRight 360 to satisfy internal and external requirements. Runs and enters various reports as required by county contract and licensing. 

Group Facilitation: Facilitates groups as needed or assigned.

Other Treatment Setting Responsibilities: Coordinate with team members to ensure all required documentation for clients are completed timely. Attends staff and agency meetings. Participates in agency trainings as required. Complies with Board requirements for license/certificate registration/renewal. 

Other duties as assigned. 

Education and Knowledge, Skills and Abilities



- Registration or Certification with Drug and Alcohol Certification recognized by DHCS

- High School diploma or equivalent

- First Aid Certified within 30 days of employment 

- CPR Certified within 30 days of employment

- A valid California driver's license


- Bachelor's Degree in related field

Background Clearance


- Must not be on active parole or probation



- Culturally competent and able to work with a diverse population

- Strong proficiency with Microsoft Office applications, specifically Word Outlook, excel and internet applications

- Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency 

Skills and Abilities


- Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data

- Professionalism, punctuality, flexibility and reliability are imperative

- Excellent verbal, written, and interpersonal skills

- Integrity to handle sensitive information in a confidential manner

- Action oriented. Strong problem-solving skills

- Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks

- Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility

- Strong initiative and enthusiasm and willingness to pitch in whenever needed

- Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations

- Able to work within a frequently changing project scope while maintaining overall direction and structured priorities


- Knowledge of co-occurring disorders and trauma informed treatment

- Knowledge of Clinical documentation (treatment plans, progress notes etc.)

- Experience working with criminal justice population

- Bilingual


Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: HealthRight360 offers a competitive benefits package
City: San Mateo, CA
Hours/wk: 40

Job Location