Care Coordinator - EPA

Job Overview

Are you an empathic team player with great time management skills? Do you want to work for an organization that is making a difference in counties across California? Are you passionate about helping people make and sustain change in their lives? If so, HealthRIGHT 360 is currently looking to fill a Care Coordinator position opening at our Engaging Positive Actions Youth & TAY Program, located in East Palo Alto, CA. The ideal candidate has experience working with people with histories of homelessness and addiction, has good clinical documentation skills, and loves working as a part of a team. In this position you will gain experience working in a collaborative cross functional team and help to make meaningful changes in the lives of many. Sound interesting? Below you will find a more detailed description of some of the duties and requirements for this position.

Key Responsibilities

Individual Treatment Responsibilities: Facilitates individual counseling sessions with each client on the caseload. Offers clinical support and counseling to assist clients in meeting their treatment goals including providing feedback, setting boundaries, and celebrating successes. Proactively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status.

Treatment Setting Responsibilities: Facilitates group counseling sessions and teaches classes on various treatment-related topics. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Attends required trainings and meetings for the agency. Plans and facilitates client celebrations and special events. May work weekends and holidays as needed.

Documentation Responsibilities: Collaborates with each caseload client and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.

Targeted Case Management Services and other duties as assigned

Education and Knowledge, Skills and Abilities

Education and Experience


-Drug and Alcohol Certification recognized by DHCS and High School diploma or equivalent OR Bachelor’s Degree in related field with Registration with Drug and Alcohol Certification recognized by DHCS (and become certified within 5 years or within the allotted timeframe specified by DHCS, whichever comes first)

-First Aid Certified within 30 days of employment

-CPR Certified within 30 days of employment


- Bachelor’s Degree in related field

-Relevant experience working in outpatient settings

- Application of Gender Responsive and Trauma Informed principles and interventions

- Spanish speaking



Background Clearance


- Ability to obtain and maintain background clearance with successful discharge from probation or parole, and absence of drug/alcohol related arrests or convictions, for at least 3 years




-Culturally competent and able to work with a diverse population

-Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and Internet applications

-Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency

Skills and Abilities


-Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data

- Professionalism, punctuality, flexibility and reliability

-Excellent verbal, written, and interpersonal skills

-Integrity to handle sensitive information in a confidential manner

-Action oriented. Strong problem-solving skills

-Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks

-Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility

-Strong initiative and enthusiasm and willingness to pitch in whenever needed

-Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations

-Able to work within a frequently changing project scope while maintaining overall direction and structured priorities

Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: HealthRight 360 offers a competitive benefits package.
City: East Palo Alto, CA
Hours/wk: 40

Job Location