The Care Support Coordinator is responsible for providing patient centered care to patients presenting with complex psycho-social barriers to care. The Care Support Coordinator works collaboratively with medical providers and mental health clinicians to develop and implement care plans, ensure patient follow-through to specialty care appointments, and connect patients to external resources. The Care Support Coordinator plays an integral role in the mental health team, participating in group meetings and providing logistical support. Patient care will include accompaniments to specialty care appointments which will require solitary field work and engagement with external systems. Interventions will include psychosocial assessments and appropriate internal/external referrals; and will include crisis intervention, de-escalation, and brief behavioral interventions
The Care Support Coordinator is expected to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team. As is true of all Lyon-Martin Health Services staff and volunteers, the Care Support Coordinator is also responsible to uphold and imbue in others a commitment to addressing racism, and gender and sexual discrimination within the organization and our clinical practice.
The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.