Case Manager

Job Overview

Are you passionate about helping people with substance use disorders make and sustain change in their lives? Are you fluent in English and Spanish?  Do you want to work as a part of a collaborative, highly functional team providing direct care to patients?

HealthRIGHT 360 is looking to fill a full-time, Case Manager position for our San Mateo MAT Clinic in San Mateo, CA. The ideal candidate has a Drug and Alcohol Certification recognized by DHCS and/or 2 years of relevant experience working in an outpatient or medication assisted treatment program setting.  The candidate has great clinical documentation skills and values the relationships they develop with patients while setting good boundaries.  In this position, you will gain experience in working with patients receiving medication assisted treatment as part of unique collaborative team.  This position offers the ability to see patients independently and learn how to navigate fragmented systems of care.  Sound interesting? Below you will find a more detailed description of duties and requirements for the position.

Key Responsibilities

  • Facilitates individual counseling sessions with each patient on the caseload. 
  • Offers clinical support and counseling to assist patients in meeting their treatment goals including providing feedback, setting boundaries, and celebrating successes.
  • Proactively links patients to both internal and external resources based on their treatment needs and follows up on the progress/status.
  • Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
  • Promptly and properly documents all care provided, including telephone calls, in the electronic medical record following charting protocols and applicable CA state requirements.

Education and Knowledge, Skills and Abilities



Education and Experience

  • High School diploma and Drug and Alcohol Certification recognized by DHCS OR Bachelor’s Degree in related field with Registration with Drug and Alcohol Certification recognized by DHCS AND 2 years of relevant experience working in outpatient or MAT setting
  • At least 2 years of relevant experience working in outpatient or MAT setting preferred
  • Application of Gender Responsive and Trauma Informed principles and interventions
  • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency


Skills and Abilities


  • Bilingual in Spanish
  • Knowledge of co-occurring disorders and trauma informed treatment preferred
  • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the   data
  • Professionalism, punctuality, flexibility and reliability are imperative
  • Excellent verbal, written, and interpersonal skills
  • Integrity to handle sensitive information in a confidential manner
  • Action oriented. Strong problem-solving skills
  • Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
Compensation: TBD
Type: Hourly/ Non-exempt
Status: California
Benefits: HealthRight 360 offers a competitive benefits package.
City: San Mateo
Hours/wk: 40

Job Location