Case Manager - PIVOT Program

Job Overview

Asian American Recovery Services of San Mateo, a Program of HealthRIGHT360 has been providing culturally responsive services since 1985 and continues to do so today.  The PIVOT Program will work specifically with Pacific Islander youth in the San Francisco and North San Mateo cites to prevent Criminal Justice contact and or involvement through the TOA Workshops, Case Management and other activities.  You will work along side dedicated community workers and members who are invested in the Pacific Islander community.  The work is challenging but with great team work, partnership and collaboration, it can be fun, rewarding and impactful.  

The Case Manager will assist the Project Coordinator in the implementation of the PIVOT Project that works specifically with Pacific Islander youth from South San Francisco, Daly City, San Francisco and other surrounding areas.

Key Responsibilities

  • Assist the Project Coordinator in the development and improvement of project services to meet or exceed all contracted and/or mandated program objectives and goals.
  • Establishes and maintains effective working relationships with local Police and Probation Departments, community organizations and schools Assist in the facilitation of administrative and program meetings, and documentation of said meetings.
  • Works with partner agencies, interns, and volunteers to develop strategies with specific goals and objectives.
  • Assist in the recruitment of PIVOT interns and volunteers.
  • Facilitates prevention education services, Case Management, community service activities, community presentations and outreach. 

Education and Knowledge, Skills and Abilities

Education and Experience Required:

  •  High School Diploma or Equivalent.


  • BA/BS Degree in a Behavioral Science from an accredited college.
  • Life Experience (caregiver, experience with Social Services). 

Background Clearance Required:

  • Must not be on active parole or probation.  

Knowledge Required:

  • Knowledge and experience in principles and techniques of community organizing, and group facilitation.
  • Knowledge and experience in youth development, developmental assets, strength based prevention frameworks, public health and/or social work competencies.
  • Previous experience in community coordination with understanding of government grants and contracts, including experience in report generation.
  • Culturally competent and able to work with a diverse population.
  • Skilled in building consensus and fostering productive collaborative efforts.

Skills and Abilities Required:

  • Professionalism, punctuality, flexibility and reliability are imperative.
  • Excellent verbal, written, and interpersonal skills.
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. 
  • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.


  • Be of Ethnic Background in common with Target Population.
  • Bilingual / Bi-cultural in Tongan or Samoan Languages.
  • Previous experience in the non-profit sector.
  • Two years of experience providing health or human services for A/PI (Asian/Pacific Islander). 
  • Understanding of immigrant, youth A/PI cultural issues and dynamics in diverse A/PI communities.
  • Understanding and practice in cultural competency; Familiarity working with A/PI communities, and other communities of color.
Compensation: $40,000.00-$45,000.00
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: San Francisco, CA
Hours/wk: 40

Job Location