Clinical Director - Pioneer Court San Mateo

Job Overview

HealthRIGHT 360 in San Mateo County is currently looking to fill the Clinical Director position opening. We’re looking for someone who is excited to lead our team of passionate service providers in providing a safe and supportive recovery environment for some of the most vulnerable members of our community. The person in this role will have the opportunity to create the clinical vision of our behavioral health and substance use disorder treatment programs in San Mateo. Our programs are staffed by a multidisciplinary team that utilizes trauma-informed, gender responsive, evidence-based, and harm reduction (with a focus on abstinence) approaches to treatment. 

In this position you will be working collaboratively with a diverse team consisting of Substance Use Disorder (SUD) Counselors and Licensed Practitioners of the Healing Arts (LPHA) to provide clinical direction, supervision and oversight of Drug Medi-Cal (DMC) and Medi-Cal services.

As a member of the management team, the Clinical Director provides clinical supervision, training, and support to staff within the programs in San Mateo County. This person is responsible for ensuring that all appropriate professional standards, licensing/certification and clinical contract requirements are met. The incumbent is also responsible for assuring San Mateo County programs and services are culturally proficient/responsive and client centered.

The Clinical Director will play a key role in overall efficient operations of 2 outpatient programs. This person will be responsible for the organizational day-to-day needs of program operations, and direct supervision of the administrative staff.  The incumbent will develop, execute and oversee aspects of service delivery, quality assurance, governmental regulations, licensing, regulatory compliance, program policies and practices, assess and addresses client access, needs, and issues. The position will be hands on, interacting and coordinating with management, staff and patients.

 

Key Responsibilities

Program Management Responsibilities: Directs clinical treatment and coordination of various activities and departments within facility/programs as well as coordination with external stakeholders. Ensures treatment is in accordance with contracts/license expectations. Has ultimate responsibility for retention and completion of all clients and is responsible for responding to client grievances.

Facility Management Responsibilities: Responsible for oversight of the program’s needs, including but not limited to safety and security, compliance and accountability. Available, as needed, after hours and on weekends to respond to facility emergencies, outstanding crisis or events.

Supervisory Responsibilities: Oversees management of staff, including direct supervision and mentoring of subordinate supervisory staff. Activities include but are not limited to, hiring, training, motivating, evaluating, disciplining, and terminating. Ensures staff is familiar with program policies, procedures, and practices. Ensures that the program complies with the Board of Behavioral Sciences and AOD Certification requirements for clinical supervision of interns and trainees as either as the direct clinical supervisor or in partnership with a BBS licensed supervisor. Regarding clinical supervision, the Director will monitor the clinical work of supervisees and provide individual and group supervision for staff working toward licensure and students obtaining practicum hours. Maintain supervision agreements and proof of hours; sign off on required paperwork for the California Board of Behavioral Sciences and the schools where practicum students (if any) are enrolled; complete staff and student evaluations. Assist with crisis intervention, child and child/elder abuse reporting, and other urgent clinical matters. Co-sign treatment plans and progress notes as required; ensure timely completion of clinical documentation according to standards established by law, regulations, and stakeholder requirements. Identify the training needs of students and therapists, coordinate needed trainings and monitor completion of all required trainings.

Administration and Compliance: Ensures that each client receives all services stated in applicable contract. Ensures compliance with codes and regulations for community care programs. Responsible for client capacity within the program. Ensures client rights mandated by governmental codes and agency norms. Responsible for quality assurance for charts and treatment plans. Ensures proper handling and transfer of documents and records. Responsible for oversight of the Electronic Health Records (EHR) system for the program, including but not limited to running reports such as discrepancy, retention, productivity, utilization and ensuring all discrepancies are corrected in timely manner.

Education and Knowledge, Skills and Abilities

Education and Experience Required:

  • MA/MS in a Behavioral Health field, licensed as an MFT, LCSW, or PhD with the CA Board of Behavioral Sciences (BBS) and meets all requirements to provide clinical supervision to interns registered with the BBS.
  • Knowledge of community resources for non-profit substance abuse treatment facilities
  • Experience with government contracts and compliance.
  • Minimum of two years of experience in dual diagnosis substance abuse treatment in an inpatient or outpatient community mental health setting.
  • Completed clinical supervision training required by the BBS, and ongoing maintenance of clinical supervision CEUs.

Desired:

  • 5 years’ management experience and 3 years’ experience working in a residential and/or Outpatient setting.

Background Clearance Required:

  • Must not be on active parole or probation

Knowledge Required:

  • Culturally competent and able to work with a diverse population
  • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency
  • Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications
  • Integrity to handle sensitive information in a confidential manner

Desired:

  • Knowledge of community resources for non-profit substance abuse treatment facilities
  • Experience with government contracts and compliance

Skills and Abilities Required:

  • Ability to work in a collaborative partnership environment
  • Excellent verbal and written communication skills
  • A clear understanding of, and the ability to demonstrate, professional ethics, boundaries, and judgment
  • Professionalism, punctuality, flexibility and reliability are imperative
  • Excellent verbal, written, and interpersonal skills
  • Action oriented
  • Strong problem-solving skills
  • Excellent organization skills and ability to multitask and juggle multiple priorities
  • Outstanding ability to follow-through with tasks
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
  • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities

Desired:

  • Knowledge of co-occurring disorders and trauma informed treatment
  • Bilingual in County threshold languages (Spanish, Tagalog, Chines & Russian)
  • Knowledge of Clinical documentation (treatment plans, progress notes etc.)
  • Experience working with criminal justice population
Compensation: TBD
Type: Salary/ Exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: San Mateo, CA
Hours/wk: 40

Job Location