Clinical Manager - DMC Residential

Job Overview

Prototypes Women's Center is a seven acre campus offering residential and outpatient substance abuse treatment, outpatient mental health treatment, and housing. Our residential facility for women and women with children is seeking a Clinical Manager. We provide comprehensive substance use disorder, mental health, and psychiatric care by an interdisciplinary team of professionals. Treatment episode ranges in time from 30 days to 6 months. Prototypes is a fast paced environment.

The Clinical Manager II is a masters or above level clinician fully and independently licensed with the BBS or CBP. The Clinical Manager II is responsible for oversight of day to day program operations of assigned HealthRIGHT 360’s program(s) and location. The Clinical Manager II provides training and leadership development to the program supervisors. The Clinical Manager ensures the staff have the training and resources needed to successfully provide best practice in Clinical Services. The Clinical Manager II is self-motivated and driven to insure the program is operating up to full potential. The Clinical Manager II assists to ensure utilization and productivity goals are met.

Key Responsibilities

Program Management Responsibilities:

  • Manages day to day program operations and oversight of assigned programs and facility.
  • Responsible for all facility related matters to ensure that program(s) operate efficiently and safely. 
  • Assumes ownership for any facility or program crisis situation and sees it through to completion. 
  • Understands Prototypes and HealthRIGHT360’s strategic vision and finds ways to implement and execute the vision at the treatment services level.
  • Responsible for compliance with all programmatic or project contractual requirements. 
  • Responsible for compliance with all environmental, safety and health requirements of the program(s) assigned. 
  • Develops and maintains policies and procedures as it relates to day to day program operations in collaboration with QI and EHR staff.
  • Implements improvements in the integration of behavioral health services to improve the quality and continuum of client care. 
  • Implements new and innovative programs in compliance with Prototypes’ policies and procedures.
  • Works collaboratively with all level staff across programs.
  • Attends external program specific meetings and events to ensure that the program is in compliance and is kept up to date on trends related to client treatment and care and to represent Prototypes.

Treatment Oversight Responsibilities: 

  • Responsible for program staff providing treatment in accordance with Prototypes mission and values. 
  • Ensures for all treatment services are provided in an ethical and legal manner. 
  • Ensures that all supervisors and direct service staff provide strengths based, trauma informed, and culturally competent services.
  • Responsible for program decisions being guided by a client centered approach.
  • Responsible for ensuring all direct reports and service providers submit documentation in accordance with program requirements and in compliance with all compliance and regulatory requirements and Prototypes’ policies and procedures. 
  • Ensures all service staff submit documentation in accordance with program requirements and in compliance with all regulatory requirements and agency’s policies and procedures. This includes timeliness of documentation with progress notes completed within 72 hours of service delivery, draft edits complete, and supervisor co-signature obtained within 5 days. 
  • Responsible for ensuring that the client’s record is of high quality and kept up to date as part of the service provided. 
  • Responsible for reviewing clinical documentation and providing co-signature as applicable.
  • Ensures that team communicates and collaborative with all members of the behavioral health team including:  medical, mental health, psychiatry, substance abuse staff and others. 

People Management Responsibilities: 

  • Ensures all direct reports are in compliance with HealthRIGHT360 policies, procedures and position expectations and performance goals.
  • Responsible for providing direct supervision, training, and guidance to the supervisors and direct service staff assigned.
  • Delivers or arranges training and resources required for direct reports and direct service staff to perform their roles.
  • Identifies the direct reports strengths and weaknesses and strives to develop each direct report to their fullest potential.  
  • Assists direct reports in defining career goals and creates opportunities for development. 
  • Gives ongoing feedback and conducts formal performance evaluations in a timely manner. 
  • Responsible for interviewing, selection, hiring and all terminations for positions within program. 
  • Responsible for all performance management including, performance improvement plans, formal written warning notices and terminations of all direct reports as needed. 

Quality Improvement and Training Responsibilities:

  • Responsible for assigned programs being in compliance with policies and procedures to manage risk. 
  • Responsible for assigned programs being in compliance with all funding mandates. 
  • Responsible for assigned programs being in compliance with HIPAA and 42CFR regulations, Prototypes’ policies and procedures and all other licensing and funding mandates. 
  • Keeps program staff and Director informed on quality of care concerns through regular reporting and/or team discussions. 
  • Delivers or arranges trainings required for direct reports and direct service staff to perform their roles in full compliance of agency standards and best practice. 

Financial Over site Responsibilities: 

  • Monitor’s program budgets and facilitates response to ensure utilization. 
  • Assists the Director by ensuring program/projects stay within agreed budgetary limitations. 
  • Ensures all direct reports and direct service providers meet productivity and utilization expectant.

Education and Knowledge, Skills and Abilities

Education Requirement: 

  • Minimum Master’s Degree Required.
  • The Master’s degree or above is in a behavioral health clinical field (MSW, MFT, PsyD, PhD in Psychology, etc.).
  • Full independent license with the Board of Behavioral Sciences (BBS) or the California Board of Psychology (CBP) is required (LCSW, LMFT, LPCC, LP, etc.).

 Experience:

  • Minimum of three years’ experience providing supervision to direct service providers in comparable size agencies with similar clients.
  • Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders.
  • Knowledge of and experience with providing trauma informed services.
  • Strong computer skills, including Outlook, Excel, Word and PowerPoint.
  • Experience with operations and administrative management preferred.
  • Willingness to work face to face with over 200 clients and staff in a communal living environment required. 
Compensation: $70,000.00-$75,000.00
Type: Salary/ Exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: Pomona, CA
Hours/wk: 40

Job Location