Administrative/Coordinating Responsibilities: Provides liaison between the MH facility staff and other internal agency components and outside entities. Actively manages workloads and assignments to ensure productivity meets agency requirements. The expectation is that each intake LPHA provides several intake assessments daily, including but not limited to LOC’s, Mental Health one shots and 3.2 Withdrawal Management LOCS. Maintains the scheduling for assessments on MH Calendar and tracks completion of assessments. Ensures coverage for the facility e.g. assists staff in coordinating time off, ensuring coverage during the holidays and minimizing gaps in coverage due to required trainings etc. Assist to ensure timely correction of errors for staff relating to multiple EHR systems with a maximum turnaround time of 24 business hours. Fields referrals from outside entities and community partners. Clinical Operations Director will provide consultation as needed to AODs/LPHAs within the department. Assist with psychological crisis either directly or by assigning other mental health staff as appropriate. Works to improve workflows in collaboration with the Intake Director. Adheres to metrics related to bed flow/utilization and county contract deliverables related to Intake.
Direct Service and Individual Responsibilities: Conducts assessments, including but not limited to LOC’s, Mental Health One Shots and 3.2 Withdrawal Management LOCS. As needed, provides crisis intervention with referrals out to crisis support services. Provides support and psycho-education about health and mental health problems that include screening clients for appropriate levels of services, assessments and referrals. Maintains confidentiality while working as part of a treatment team and adhering with intake norms. Consults with Residential Program Leadership and staff, participates in county/leadership meetings, coordinates integrated care with medical/MAT Clinic. Attends staff and agency meetings. Participates in agency trainings as required. Complies with Board requirements for license registration/renewal of intake staff. Direct reports include all LPHAs and SUD Counselors.
Documentation Responsibilities: Conducts assessments (LOCS, 3.2's or One Shots) and completes same day documentation in Welligent and Avatar. Keeps a tracking log of referrals out to mental health program, clients who want detox only services and clients with approved residential authorizations.
And, other duties as assigned.