Outreach responsibilities: Provides internal program and direct community outreach to targeted populations; Participates in health fairs, neighborhood community activities, screenings and special events; Provides outreach to Single Room Occupancy hotels, street outreach, and goes to areas where target populations may congregate such as navigation centers. Creates liaison with other social service organizations for referral of patients. Participates in internal behavioral health meetings to engage patients in primary care; Refers patients to the medical clinic for primary medical care; Assist in the planning and coordination of community health fairs and events; May assist in the development and implementation of a marketing campaign to the community served by HealthRIGHT 360; Maintains comprehensive documentation for data collection; and provide statistical data and/or reports as requested or required. Engages newly assigned patients from the health plan, as well as those that have lapsed in care. Outreaches to established patients to engage in clinical quality measures and panel management for preventative health and chronic disease management. Outreach may include evening and weekend activities.
Eligibility responsibilities: Agrees to be a certified eligibility assistor; assists patients in applying for health coverage or insurance as appropriate; helps patients change their county MediCal coverage per patient request; assists patient to change their medical home per patient request; assures patients renew eligibility for health coverage as appropriate; coordinates with Clinic Operations Manager and/or Director of Clinic Operations regarding patient eligibility.