Community Outreach Worker - SFSVIP

Job Overview

We are temporarily offering a signing bonus for this position of $1,000.

The SFVIP is a street outreach and crisis response initiative to reduce and intervene in street violence in the City and County of San Francisco. The SFSVIP consists of three components: street outreach, crisis response, and public education and community mobilization. We are responsible for the hot spot areas of the city to include the Western Addition, Tenderloin, SOMA, Mission/Excelsior, Bayview/Potrero Hill, Visitation Valley districts.

The Street Violence Intervention Program is partnering with Community Youth Center of San Francisco (CYC) to respond to violence affecting the Asian community, to learn from other community centered initiatives and to develop culturally competent and trauma informed responses to interracial violence and anti-Asian racism.

SVIP will work in a collaborative effort with CYC who will undertake a comprehensive three-pronged approach to:

  • Develop a crisis intervention and holistic wrap around case management system for Asian immigrant victims/survivors and their families.
  • Develop the capacity of Asian residents across the City and County of San Francisco to lead a multicultural community safety planning and oversight process to ensure that healing and individual/communal accountability is community driven.
  • Engage in cross-cultural racial community building and restorative justice work that will focus on the building of community relationships and trust between their respective communities, with the goal of framing alternative solutions to address the long-standing tensions between the Black and Chinese resulting from a series of violent incidents. Our community outreach and victim advocate team, led by Community Youth Center of SF with SVIP, consists of a team of dedicated bilingual Community Outreach Workers from different ethnic backgrounds to service the needs of the population.   

The Community Outreach Worker will work with a team of dedicated bilingual Community Outreach Workers from different ethnic backgrounds to service the needs of the program. Responsibilities will include but not limited to street level outreach and relationship building, providing holistic and culturally competent support services to victims of crime and their families, facilitating conflict mediation and leading cross-cultural training that leads to healing and racial solidarity. 

Key Responsibilities

  • Conduct street level outreach during the day and increase visibility and deepen the relationship with Chinese residents and merchants in SF high-need neighborhoods –Chinatown, Vis Valley, Bayview, Tenderloin, and as well as communities of color.
  • Expand and leverage other outreach programs such as Community Youth Center aligned with our coalition’s values to conduct multi-cultural street outreach in Chinatown and different high-need districts.
  • Provide holistic and culturally competent services to victims of crime and their family, centering their healing and their needs for physical to mental health, daily necessities, housing and employment, etc.
  • Work in conjunction with other CYC programs and other community service providers to provide effective and comprehensive services.
  • Provide mediations in response to conflicts in community and facilitate meetings with related parties during the intervention/reintegration processes.
  • Build with other people of color organizations by leading cross-cultural training that center in healing and racial solidarity.
  • Build community relationships and trust between the two communities to address the Black and Chinese tensions which will help frame our alternative solutions to the community.
  • Participate in trainings, team meetings and community meetings as necessary.
  • Develop cooperative relationships with law enforcement, parents and families, collaborative agencies and other service providers.
  • Maintain accurate documentation and statistics on client services and produces monthly reports for granting agencies.
  • Support events, activities, and other projects that promote violence prevention and reduction in the Asian community.
  • Other duties as assigned by the Management.
  • Outreach to youth, community members, and schools. 

Education and Knowledge, Skills and Abilities

  • Bachelor's degree in social services or related areas or Minimum two years of experience conducting street outreach, conflict mediation and crisis response.
  • Experience working with San Francisco's diverse communities and neighborhoods.
  • Knowledge of San Francisco Criminal Justice System.
  • Knowledge of community-based agencies in San Francisco.
  • Knowledge in computer skills.
  • Excellent oral and written communication skills.
  • Strong organizational, collaboration and facilitation skills.
  • Able to lift or move at least 25lbs.
  • Bilingual in Spanish or Samoan, and English is Preferred.
  • Ability to work some evenings, weekends, and outdoor activities.
  • Must have a valid CA driver’s license and a clean driving record.
  • Must be able to pass insurance requirements for van usage. 

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

Compensation: $48,000.00-$50,000.00
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: San Francisco, CA
Hours/wk: 40

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