Criminal Justice Care Coordinator - NCSH

Job Overview

This is a union position.

North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community.  North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.

Criminal Justice Care Coordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice Care Coordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice Care Coordinators assist participant’s in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment.

Key Responsibilities

  • Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers.  
  • Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status.
  • Facilitates case conferences which include all parties involved in participant’s case as needed. Provides advocacy and support for participants within and without the milieu.
  • Facilitates group sessions as assigned.
  • Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
  • Documents participant updates, incidents, changes in legal status in the facility log daily.  
  • Attends required trainings and meetings.
  • Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements.
  • Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant.
  • Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner.
  • And, other duties as assigned.

Education and Knowledge, Skills and Abilities


  • Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
  • High School diploma or equivalent.
  • First Aid Certified within 30 days of employment.
  • CPR Certified within 30 days of employment.
  • A valid California driver’s license.
  • Culturally competent and able to work with a diverse population.
  • Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
  • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
  • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
  • Professionalism, punctuality, flexibility and reliability are imperative.
  • Excellent verbal, written, and interpersonal skills.
  • Integrity to handle sensitive information in a confidential manner.
  • Action oriented. Strong problem-solving skills.
  • Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks.
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed.
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
  • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.


  • Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
  • Bachelor’s Degree in related field.
  • Experience with Drug Medi-Cal Organized Delivery System.
  • Experience with ASAM Diagnostic Assessment.
  • Knowledge of gender-responsive, trauma informed and co-occurring treatment.
  • Knowledge of Clinical documentation (treatment plans, progress notes etc.).
  • Experience working with criminal justice population.
  • Bilingual English/Spanish.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.


Compensation: $39,000.00-$43,000.00
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: Escondido, CA
Hours/wk: 40

Job Location