DMC Administrative Assistant - Men's Residential Treatment

Job Overview

We are temporarily offering a signing bonus for this position of $1,000.

Men's Residential Treatment is a 115 bed facility comprised of withdrawal management and substance use treatment. Population served are self-referred, and mandated clients, many of who have co-occurring disorders. Treatment is composed of group and individual counseling, client also have access to on-site therapists that can provide weekly individual sessions. Treatment for most clients is 90 days and after 90 days the majority of clients transition to a less intensive form of residential treatment.

The DMC Administrative Coordinator is responsible for clerical and administrative support for the SF-DMC 3.5, 3.1 and withdrawal management pay source. Providing high quality customer service, the DMC Administrative Coordinator ensures that the administrative and compliance needs of the SF-DMC contract are met and in compliance with agency policies and procedures.

Key Responsibilities

  • Responsible for daily update of Withdrawal Management and Residential Tracking Sheet.
  • Tracks clinical services daily to ensure Billable Bed Day goals are being met.
  • Run daily SF-DMC Unbillable Day Report.
  • Produce Weekly Summary to Program Director of all clinical services and attendance records including outstanding documentation.
  • Assign new residential admits to SUD Counselor, to daily assigned clinical groups, and create individual clinical schedule.
  • Facilitate Rollover Orientation to new residential admits and review individual clinical schedules, and program expectations.
  • Will ensure that all DMC documentation (i.e., transportation services, Interpretive Summary, ASI, Treatment Plans, Medical Necessity Forms, PIRP Notes, Discharge Summary Plans, Individual and Group sessions.) are completed in Welligent.
  • Maintain excel tracking sheets for Reauthorizations, DMC documentation, pay sources, group attendance, and transportation.
  • Work with Clinical Director to ensure discharges are up to date for Withdrawal Management and Residential clients.
  • At the end of the month provide Clinical Director all outstanding documentation including pending discharges.

Education and Knowledge, Skills and Abilities

Education and Experience Required:

  • High School Diploma or equivalent 2 years or more experience in an administrative role.


  • Bachelor’s Degree in related field.

Background Clearance Required:

  • Must not be on active parole or probation.

Knowledge Required:

  • Culturally competent and able to work with a diverse population.
  • Strong proficiency with Microsoft Office applications, specifically Excel, Word, Outlook and internet applications.


  • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.

Skills and Abilities Required:

  • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data Professionalism, punctuality, flexibility and reliability are imperative.
  • Excellent verbal, written, and interpersonal skills Integrity to handle sensitive information in a confidential manner.
  • Action oriented Strong problem-solving skills.
  • Excellent organization skills and ability to multitask and juggle multiple priorities.
  • Outstanding ability to follow-through with tasks.
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed.
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
  • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.


  • Knowledge of co-occurring disorders and trauma informed treatment.
  • Knowledge of Clinical documentation (treatment plans, progress notes etc.).
  • Experience working with criminal justice population Bilingual.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

Compensation: $42,000.00
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: San Francisco, CA
Hours/wk: 40

Job Location