DMH Case Manager

Job Overview

DMH Children's mental health program provides services to clients in the office as well as in the field. Clients range from 0 to 15.

The Case Manager maintains a caseload and provides care by linking the client with appropriate services to address specific needs such as: benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. The Case Manager offers support services to clients to increase self-efficacy, self-advocacy, basic life skills, coping strategies, self-management of biopsychosocial needs, benefits and resources, and reintegration into the community. The Case Manager works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission and vision. Services may be provided in: outpatient office, residential treatment, or the field, based on client and program need.

Key Responsibilities

  • Ensure that clients are accessing all available benefits
  • Completion of DMH documentation within 24 hours of service delivery
  • Provide referrals and linkages to meet clients needs
  • Participates in staff meetings, team meetings and in-service trainings
  • Group facilitation

Education and Knowledge, Skills and Abilities

Education Requirements

  • Registration as Substance Abuse Counselor from an approved/accredited California agency.
  • Bachelor’s Degree from an accredited university.


  • Preferably a minimum of two years’ experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
  • Experience working with clients experiencing acute withdrawal from substances
  • Knowledge of and experience with providing trauma informed services
  • Experience delivering evidence-based practices

Background Clearance Required:

  • CDCR fingerprint clearance
  • Must not be on parole or probation for a minimum of two years

Knowledge Required:

  • Knowledge issues of related to substance abuse, mental health, and criminal background
  • Culturally competent and able to work with a diverse population
  • Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications

Skills and Abilities Required:

  • Professionalism, punctuality, flexibility and reliability are imperative
  • Strong computer skills, including Outlook, Excel, Word and PowerPoint
  • Excellent verbal, written, and interpersonal skills
  • Integrity to handle sensitive information in a confidential manner
  • Action oriented
  • Strong problem-solving skills
  • Excellent organization skills and ability to multitask and juggle multiple priorities
  • Outstanding ability to follow-through with tasks
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
  • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities


  • Bilingual
Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: Pomona, CA
Hours/wk: 40

Job Location