Driver (NCSH Residential)

Job Overview

North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.

The Transportation Specialist/Driver is responsible for the transportation needs of the North County Serenity House participants in support of their health and recovery. The Transportation Specialist/Driver will ensure that participants are safely transported to the specified location(s) as designated by the treatment team. The driver will use Motivational Interviewing to promote engagement with the client and sustain follow-through for clients’ treatment plan.

Key Responsibilities

  • Transports individuals in a safe and professional manner to designated provider destinations and approved appointments in the community (i.e. probation, court).
  • Capable of understanding directions and the ability to read and use maps accurately.
  • Coordinate all participants’ appointments with the Primary Counselor.
  • Safely transports participants in company provided vehicle following all applicable federal and state driving laws.
  • Transportation Specialist/Driver will work in conjunction with treatment team by assisting with following through on linkage(s).
  • To report as soon as possible any problems or concerns regarding a specific participant or transportation request.
  • Enters transportation activities in company database, files related paperwork, maintains and prepares vehicle usage reports and logs.
  • Completes all documentation and reports within a timely manner. 

Education and Knowledge, Skills and Abilities


  • High School Diploma or GED.
  • Valid California Class B Driver’s license with passenger endorsements.
  • Minimum 2 years professional driving experience.
  • Ability to clear and maintain agency vehicle insurance coverage.
  • Ability to read and interpret maps.
  • Clear understanding of appropriate staff/client boundaries.
  • Professionalism, punctuality, flexibility and reliability are imperative.
  • Excellent verbal, written, and interpersonal skills.
  • Culturally competent and able to work with diverse population.
  • Integrity to handle sensitive information in a confidential manner.
  • Action oriented.
  • Strong problem-solving skills.
  • Excellent organization skills and ability to multitask and juggle multiple priorities.
  • Outstanding ability to follow-through with tasks.
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed.
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
  • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.


  • Experience working those who have issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
  • Bilingual.
Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: Escondido, CA
Hours/wk: 40

Job Location