Employee Relations and Labor Relations Manager

Job Overview

As the HealthRIGHT 360 Labor and Employee Relations Manager, you are a strategic leader and advocate for the agency. You will oversee a team of Business Partners, who are responsible for effective delivery of HR services to all staff. You will be a key subject matter expert in helping negotiate HealthRIGHT 360’s first Collective Bargaining Agreement, and ensuring successful implementation across the agency.

Collaborate – Review and counsel managers and supervisors regarding work related issues and progressive corrective action in compliance with existing policies and procedures, collective bargaining agreements and the law.

Lead – Recommend, and take the lead, in writing and provides guidance in interpreting and enforcing human resources policies, procedures and collective bargaining agreements.

Drive –Integrates company-wide strategic plans, projects and objectives into client business units, departments and regions.

Key Responsibilities

  • Provides clear articulation of Agency personnel policies, procedures, collective bargaining agreements, and applicable laws and regulations to staff, community representatives, outside agencies, and governmental agencies.
  • Ensures effective and efficient administration of electronic application and database systems, onboarding procedures, and related functions.
  • Effectively leads day-to-day operational Human Resource Business Partner activities, and provides guidance and leadership to Human Resource Business Partners.
  • Responsible for ensuring agency compliance with any collective bargaining agreement, and overseeing all union requests for information, grievances, and other labor issues.
  • Provides oversight for employee leaves of absence, ensuring compliance with all federal, state, and local laws and regulations, as well as District Board policies and administrative regulations, and maintains the FMLA and family illness database.
  • Promotes a work culture that values diversity and demonstrates the delivery of exemplary customer service, innovation, and quality services to employees and the community.
  • Stays abreast of developments and changes in laws in the compensation, benefits, leaves, and retirement fields, as well as Human Resources field in general.
  • Takes the lead in researching labor law, bargaining procedures, economic data, etc., to drive the collective bargaining process forward.
  • Providing guidance and leadership to all Human Resource Business Partners in employee relations, labor relations, leave management, compensation, onboarding, and other human resource areas.

Education and Knowledge, Skills and Abilities


  • Organized and detail oriented with excellent time management
  • Advanced knowledge of local, state, and federal employment law
  • Advanced knowledge of labor law, collective bargaining agreements, and NLRA/NLRB
  • Advanced Knowledge of leave of absence laws, including, FMLA, CFRA, and accommodations under the ADA
  • Demonstrated skills in effective use of mediation and conflict resolution techniques, practical application of employment law, and processes for influencing performance management.
  • Excellent leadership ability
  • Must be adaptable and flexible in dealing with a variety of people
  • Ability to resolve problems, handle conflict and make effective decisions under pressure
  • Excellent communication, interpersonal skills, both written and verbal
  • Ability to maintain and update confidential information
  • Advanced use in MS Office products and functions (EXCEL, WORD, etc.)
  • Advanced knowledge of HRIS systems and creation of HRIS reports


  • Bachelor’s degree in related field, or 4 years’ equivalent work experience
  • Minimum of 3-5 years of HR and Labor Relations Experience
  • Minimum of 3 years of supervisory experience
  • Extensive knowledge of NLRA


  • PHR, SHRM-CP, or other certification
  • Experience in negotiating a first-ever CBA
Compensation: TBD
Type: Salary/ Exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: San Francisco, CA
Hours/wk: 40

Job Location