I&Q Operations Manager

Job Overview

Under the direction of the Director of Clinic Operations, the Clinic Operations Manager will play a key role in ensuring overall efficient operations of the I&Q. The Clinic Operations Manager will be responsible for supporting the Director of Clinic Operations with the organizational day-to-day needs of clinic operations. The Clinic Operations Manager will develop, execute and oversees aspects of service delivery, quality assurance, governmental regulations, licensing, regulatory compliance, program policies and practices, assess and addresses client access, needs, and issues. The position will be hands on, interact and coordinate with management, staff and patients. 

Key Responsibilities

  • Administrative/Project Management/Policies.
  • Ensure that all policies and procedures are current and make appropriate updates.
  • Continually assess and adjust flow for increased efficiencies.
  • Coordinate and delegate administrative and clinic maintenance responsibilities.

Management Responsibilities:

  • Supports and coordinates operations for the I&Q.
  • In conjunction with the Director of Clinic Operations, leads team staff meetings to address personnel matters, operational issues, and to assist in resolving problems that may exist.
  • In conjunction with the Director of Clinic Operations, establish procedures to follow.
  • Ensures that appropriate staff are trained.
  • Handles aspects of management, including direct supervision and mentoring of subordinate staff.
  • In consultation with leadership, addresses patient grievances, behavioral issues, and safety.
  • Assists and supports supervisors with building provider and staff schedules.
  • Managerial activities may include but are not limited to, participation in hiring, training, motivating, evaluating, and reviewing front office staff.
  • May serve as Director in absence of Director of Clinic Operations. 

Education and Knowledge, Skills and Abilities

Education and Experience Required:

  • Bachelor’s in related field or Minimum of 3 years community health based program management experience or equivalent.
  • Experience in a Supervisory role.
  • Experience participating in and leading organizational change and re-structuring.
  • Excellent leadership, organizational and communication skills.
  • Commitment to providing nonjudgmental quality health care to those in need.
  • Experience and commitment to working with diverse communities.
Compensation: TBD
Type: Salary/ Exempt
Benefits: HealthRIGHT 360 offers a competative benefits package.
City: San Francisco, CA
Hours/wk: 40

Job Location