I&Q programs serve as temporary housing for San Francisco residents who cannot otherwise isolate or quarantine due to COVID-19 diagnosis or exposure. The I&Q programs will operate 24-hour/7 days-a-week as a welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space. Alongside managing COVID-19 care and prevention, the focus is on utilizing the principles of harm reduction to serve people at increased risk of COVID-19 health complications, psychiatric crisis, substance related harms, trauma, homelessness, and death due to overdose.
The programs treat all participants with compassion, dignity, and respect, regardless of their medical, psychiatric, housing, or substance use status and needs. I&Q sites are staffed with a multi-disciplinary team including health workers, nurses, medical providers, safety monitors, custodians, and drivers. Priority will be given to participant monitoring, treatment, and safety, and all staff will be trained in overdose recognition and response. The 24/7 programs include laundry, housekeeping, and meal services. Translation services are used if language-concordant staff are not available. For patients who use drugs and alcohol, medication assisted therapy (MAT) consultation and access to harm reduction services and supplies are made available.
The I+Q Nurse Manager supervises and manages nursing staff to ensure provision of quality client care, care coordination, and support in the I+Q Hotel setting in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission and vision. The I+Q Nursing Manager provides clinical and general support to the I+Q nursing staff and medical assistants including oversight of client care, staff scheduling, outside agency coordination, and other tasks as assigned by the Deputy Medical Officer, as well as other daily activities essential to incorporating the agencies mission and values as a part of our service delivery. The Nursing Supervisor collaborates and liaisons with the rest of the I+Q team, fosters collaboration, and works with the leadership to ensure safety for all I+Q clients. May be required to work nights and weekends.