I&Q programs serve as temporary housing for San Francisco residents who cannot otherwise isolate or quarantine due to COVID-19 diagnosis or exposure. The I&Q programs will operate 24-hour/7 days-a-week as a welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space. Alongside managing COVID-19 care and prevention, the focus is on utilizing the principles of harm reduction to serve people at increased risk of COVID-19 health complications, psychiatric crisis, substance related harms, trauma, homelessness, and death due to overdose.
The programs treat all participants with compassion, dignity, and respect, regardless of their medical, psychiatric, housing, or substance use status and needs. I&Q sites are staffed with a multi-disciplinary team including health workers, nurses, medical providers, safety monitors, custodians, and drivers. Priority will be given to participant monitoring, treatment, and safety, and all staff will be trained in overdose recognition and response. The 24/7 programs include laundry, housekeeping, and meal services. Translation services are used if language-concordant staff are not available. For patients who use drugs and alcohol, medication assisted therapy (MAT) consultation and access to harm reduction services and supplies are made available.
It is the responsibility of the Isolation and Quarantine Nurse (I+Q RN) to act as a clinical leader by providing key nursing support to clients in the Isolation and Quarantine Hotel. Clients in the I+Q Hotel are under investigation for COVID-19 (People Under Investigation – PUI) or have been diagnosed with COVID-19. They are a critical member of the Health Care Team, providing monitoring and urgent clinical support to clients. They will work directly with the I+Q Provider to provide medical care for I+Q clients. They will act as a liaison and coordinate care for clients not only with the I+Q team but also with any outside referrals needed. May be required to work evenings and weekends.