Licensing & Certification Coordinator

Job Overview

The Compliance Department is based out of the Administrative Office, and is responsible for ensuring that all HealthRIGHT 360 programs and staff throughout California are in compliance with local, state, and federal regulations established for the protection, safety, and well-being of clients, as well as quality of services.  The Compliance Department consists of a Quality Assurance team and a Licensing & Certification team.  The Quality Assurance team is responsible for auditing all electronic medical records and maintaining high standards of documentation for client services.  The Licensing & Certification team is responsible for applying for and/or renewing all licenses and permits necessary to keep our facilities operational, in addition to supporting the agency with handling incident reports and providing other auxiliary support.  As part of the Administrative Team of HealthRIGHT 360, the Compliance Department works closely with Human Resources, Accounts Payable, Program Directors, and Executive Management.

The Licensing & Certification Coordinator is primarily responsible for submitting required monthly reports to the CA Department of Health Care Services, in addition to processing Incident Reports received agency-wide. This position will also provide additional support to the Manager of Licensing & Certification as needed.

Key Responsibilities

  • Collaborate with Human Resources and Program Staff to collect data to submit monthly reports to the CA Department of Health Care Services.
  • File and process Incident Reports received agency-wide.
  • Develop and maintain database of National Provider Identification (NPI) numbers for all program staff.
  • Support the Compliance Department with organizing and maintaining archived files and records.
  • Assist with applications/renewals for business licenses, fire clearances, and state licenses as needed.
  • Assist with developing Corrective Action Plans (CAPs) as needed.
  • Provide auxiliary support as needed for annual reports, site visits, or other internal or external requests.

Education and Knowledge, Skills and Abilities


  • Bachelor’s Degree (Public Health, Health Science, Psychology, or related field preferred). 
  • Strong proficiency with Microsoft Office, Outlook, and web browsers. [Computer Skills test will be administered]
  • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
  • Professionalism, punctuality, flexibility and reliability are imperative.
  • Excellent interpersonal skills.
  • Integrity to handle sensitive information in a confidential manner.
  • Action and solution-oriented, with strong problem-solving skills.
  • Excellent organization skills and ability to multitask and juggle multiple priorities. 
  • Outstanding ability to follow-through with tasks.
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
  • Strong initiative, enthusiasm, and willingness to pitch in whenever needed.
  • Able to communicate well at all levels of the organization including working with organizational leadership and high-level representatives of partner organizations. 
  • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. 

Highly Desired:

  • Background in compliance or healthcare administration.
  • Familiarity with HIPAA and client privacy requirements.
  • Experience working successfully with clients presenting issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
  • Strong proficiency in Adobe Acrobat Pro, or other PDF creation/editing software.
  • Strong proficiency with Adobe Lightroom, Adobe Photoshop, or Microsoft Publisher.
  • Experience with Asana project management.
  • Above average level of attention to detail.
  • Above average level of written and verbal communication skills.
  • Highly organized and skilled in planning.
Compensation: $50,000.00-$55,000.00
Type: Salary/ Exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: San Francisco, CA
Hours/wk: 40

Job Location