Founded in 1979, Lyon-Martin Health Services provides excellent primary care and mental health services to cis-gender women and transgender people with sensitivity to sexual orientation and gender identity, regardless of ability to pay. Since 1999, the Women’s Community Clinic has used an innovative workforce development-based business model to provide affordable and accessible health care services to Bay Area women and girls. In the spring of 2018, while preserving each organization’s unique specializations and orientation to care, Lyon-Martin Health Services and Women’s Community Clinic have come together under one roof. This facility allows both clinics to expand their service offerings and provide comprehensive and welcoming care to cis-gender women and transgender people in one space.
The Medical Assistant (MA) is an essential clinical team member who provides high quality, client-centered care to our clients. They support the flow of our clinical care from the moment patients enter the clinic to the time they leave by participating and being cross-trained in a wide range of duties: front desk check-in and check-out, patient rooming and vitals collection, laboratory support (including phlebotomy and injections), patient education, and clinician support. They participate in quality control, help identity needed preventative health care for patients, submit and follow-up on prior authorization for patient medications, check patient’s insurance coverage and/or eligibility for coverage programs, and follow up on medical record requests and lab results. The medical assistant works closely with the whole clinical team (including our volunteer health educators) to monitor provider and clinic “flow” and ensure that the client receives all necessary care during and between visits by prioritizing tasks for quality and efficiency and ensure good communication between the front and back office.