Medical Assistant - LMHS

Job Overview

We are temporarily offering a signing bonus for this position of $1,000.

With over 60 years of combined history in the San Francisco community, Lyon-Martin Health Services and the Women's Community Clinic provides excellent primary care, sexual and reproductive health care, and mental health services to gender non-conforming and transgender people as well as cis-gender women, regardless of ability to pay. We are committed to providing care to under-served populations, in a way that affirms and respects our client's gender identity, sexual orientation, and right to choice in their health care, rooting our clinical practice in core foundational frameworks of intersectionality, self-determination, harm reduction, and reproductive and disability justice.

The Medical Assistant (MA) is an essential clinical team member who provides high quality, client-centered care to our clients. They support the flow of our clinical care from the moment patients enter the clinic to the time they leave by participating and being cross-trained in a wide range of duties: front desk check-in and check-out, patient rooming and vitals collection, laboratory support (including phlebotomy and injections), patient education, and clinician support. They participate in quality control, help identity needed preventative health care for patients, submit and follow-up on prior authorization for patient medications, check patient's insurance coverage and/or eligibility for coverage programs, and follow up on medical record requests and lab results. The medical assistant works closely with the whole clinical team and ensures excellent internal and external communication.

Key Responsibilities

  • Room clients for medical providers. Gather initial history, collect vitals, set expectations for interaction with provider, and enter all information into patient's electronic record.
  • Run in-house lab tests such as pregnancy tests, urinalysis, and Rapid HIV; package labs to be sent out; perform electrocardiograms (EKG), visual testing, peak flow meter, venipunture; and administer vaccines and nebulizer treatments at provider direction.
  • Actively collaborates with the clinic as a team on scheduling patient follow up appointments, providing/collecting necessary patient paperwork, and keeping records of paperwork in patient chart.
  • Set up and clean exam rooms and lab; conduct quality control and improvement and inventory checks.
  • Confirm client's coverage and enroll patients in appropriate public benefits coverage as needed, including FPACT, CDP, and Healthy San Francisco.
  • Handle incoming requests for prescription refills and/or new prescriptions by directing to appropriate staff.
  • Document all actions taken in a clear and concise manner in patient chart so that others can easily understand and follow up appropriately.

Other duties as assigned.

Education and Knowledge, Skills and Abilities

  • Commitment to the mission and goals of Lyon-Martin Health Services and the Women's Community Clinic.
  • High school graduate or equivalent.
  • English fluency (verbal and written) required.
  • Basic life support (CPR) certification required (can be completed post-hire).
  • Background clearance required, must not be on active parole or probation.
  • Experience with transgender and gender non-conforming populations preferred.
  • Experience providing birth control and STI counseling preferred.
  • Experience with trauma-informed and harm-reduction models of care preferred.
  • Spanish fluency preferred.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

Compensation: $20.00-$20.50
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: San Francisco, CA
Hours/wk: 40

Job Location