Medical Assistant - Lyon Martin

Job Overview

Are you a calm, empathic team player with great organizational skills? Do you want to work for an organization that is making a difference in counties across California? Are you passionate about providing health care in a team-oriented model to the LGBT community and creating a professional environment where patients are treated with dignity, compassion and respect?  If so, HealthRIGHT 360 is currently looking to fill a Medical Assistant opening at our Lyon Martin Health Services in San Francisco, CA. The ideal candidate has 2 years of direct patient care experience working in a community health or primary care setting, with populations of varying lifestyles, ages, sexual orientations, gender identities and expressions, ethnic and cultural backgrounds and economic status and histories of homelessness and addiction.  In this position you will gain experience in providing hands on transgender healthcare as a part of a health center with a national reputation in transgender health. Sound interesting? Below you will find a more detailed description of some of the duties and requirements for this position.

Lyon-Martin Health Services (LMHS) is a fast-paced, innovative community health center in San Francisco. We are warm, welcoming, non-judgmental and down-to-earth. Our patients are women, lesbians,  bisexual women, transgender and genderqueer/nonbinary people who are diverse in age, diverse in ethnicity and diverse in social circumstance.

The health center was founded in response to a lack of understanding for how to provide evidence-based health care to lesbians. Today, the health center responds to gaps in care for all women and transgender people,  providing  primary care  and integrated behavioral health services  to create a medical "home" for our patients.  LMHS stands at the forefront of lesbian and transgender health care issues, and has assumed a position of national prominence in the area of LGBT health services.  

In March of 2015, we underwent a strategic merger with HealthRIGHT 360. While preserving each organization’s unique specializations and orientation to care, the strategic alliance bolsters both groups in the changing landscape of healthcare under the full implementation of the Affordable Care Act.

Key Responsibilities

  • Prior to clinical session, review and prepare charts including obtaining outstanding laboratory reports, consultation reports, referral and action item status, outstanding disease-specific and healthcare maintenance needs, issues to follow-up on from last visit, and reason for current visit, utilizing Azara DRVS and paper records as needed.
  • Prepare and facilitate pre-session huddles, determining a plan of care for each patient visit and noting needed follow-up for patients who miss appointments. 
  • Facilitate provider efficiency during visits through the use of a 30 second report on completion of rooming, a midway knock, simultaneous and synchronized care, minimizing provider interruptions. 
  • Shepherd primary care provider through session ensuring that patients are seen efficiently, documentation is completed at the time of service, team starts and ends in a timely way and cycle times are at goal.
  • Room patients, including taking vital signs, obtaining chief complaint, changes to medications and specific medical history, screening for depression and tobacco use. 
  • Prepare exam rooms for visits and assist providers with medical office procedures as needed based on patient assessment. 
  • Collect urine, blood (phlebotomy) and stool specimens as directed by the provider and prepare for laboratory processing. 
  • Perform CLIA-waived laboratory tests as available in-house utilizing appropriate quality control measures for each test. 
  • Administer medications, immunizations, and PPD placements per standing orders or as directed by a licensed, credentialed provider.
  • Follow-up with patients after visits regarding test results, education and needed care.

Education and Knowledge, Skills and Abilities

Education/Experience:

  • High School Graduate or Equivalent
  • 2 years related experience and/or graduation from a certified Medical Assistant program, preferred
  • Prior medical office experience preferred 

Skills:

  • Solid understanding of medical concepts, HIPPA, infection control, and emergency preparedness. 
  • Working knowledge of patient management or electronic health records preferred 
  • Written and verbal English literacy and ability to explain medical concepts
  • Additional fluency in Spanish preferred
  • Excellent communication and interpersonal skills and problem-solving abilities 
  • Ability to work cooperatively with others and demonstrate good judgment in unusual and emergent situations
  • Excellent organization skills and ability to multi-task and juggle multiple priorities
  • Outstanding ability to follow-through with tasks
  • Flexibility working in a small, fast-paced non-profit clinic 
  • Culturally competent and able to work with a diverse population
  • Computer literacy 
  • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
  • Professionalism, punctuality, flexibility and reliability are imperative
  • Integrity to handle sensitive information in a confidential manner
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed
  • Excellent phlebotomy skill with certification, preferred
Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: Commensurate with Experience/HealthRIGHT offers a comprehensive benefits package
City: San Francisco
Hours/wk: 40

Job Location