Medical Assistant - Spanish Speaking (LMHS)

Job Overview

Founded in 1979, Lyon-Martin Health Services provides excellent primary care and mental health services to gender non-conforming and transgender people as well as cis-gender women, with sensitivity to sexual orientation and gender identity, regardless of ability to pay. Since 1999, the Women’s Community Clinic has used an innovative workforce development-based business model to provide affordable and accessible health care services to Bay Area women and girls. In the spring of 2018, while preserving each organization’s unique specializations and orientation to care, Lyon-Martin Health Services and Women’s Community Clinic have come together under one roof. This facility allows both clinics to expand their service offerings and provide comprehensive and welcoming care to their clients in one space.

The Medical Assistant (MA) is an essential clinical team member who provides high quality, client-centered care to our clients. They support the flow of our clinical care from the moment patients enter the clinic to the time they leave by participating and being cross-trained in a wide range of duties: front desk check-in and check-out, patient rooming and vitals collection, laboratory support (including phlebotomy and injections), patient education, and clinician support. They participate in quality control, help identity needed preventative health care for patients, submit and follow-up on prior authorization for patient medications, check patient's insurance coverage and/or eligibility for coverage programs, and follow up on medical record requests and lab results. The medical assistant works closely with the whole clinical team and ensures excellent internal and external communication. 

Key Responsibilities

  • Room clients for medical providers. Gather initial history, collect vitals, set expectations for interaction with provider, and enter all informaiton into patient's electronic record.
  • Run in-house lab tests such as pregnancy tests, urinalysis, and Rapid HIV; package labs to be sent out; perform electrocardiograms (EKG), visual testing, peak flow meter, venipunture; and administer vaccines and nebulizer treatments at provider direction.
  • Actively collaborates with the clinic as a team on scheduling patient follow up appointments, providing/collecting necessary patient paperwork, and keeping records of paperwork in patient chart.
  • Set up and clean exam rooms and lab; conduct quality control and improvement and inventory checks.
  • Confirm client's coverage and enroll patients in appropriate public benefits coverage as needed, including FPACT, CDP, and Healthy San Francisco.
  • Handle incoming requests for prescription refills and/or new prescriptions by directing to appropriate staff; and gather information for and submit prior authorization and/or TAR requests to insurance/pharmacy.
  • Document all actions taken in a clear and concise manner in patient chart so that others can easily understand and follow up appropriately.

Education and Knowledge, Skills and Abilities

  • Commitment to the mission and goals of Lyon-Martin Health Services and the Women's Community Clinic.
  • High school graduate or equivalent.
  • English fluency (verbal and written) required Basic life support (CPR) certification required (can be completed post-hire).
  • Background clearance required, must not be on active parole or probation.
  • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  • Experience with transgender and/or gender non-binary populations preferred.
  • Experience providing birth control and STI counseling preferred.
  • Experience with trauma-informed and harm-reduction models of care preferred.
  • Spanish fluency required.
Compensation: $20.00-$20.50
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: San Francisco, CA
Hours/wk: 40

Job Location