Responsible for providing excellent customer service to clients, visitors, staff, etc. This position also provides administrative and clerical support for North County Serenity House and medical office support to the medical and clinical staff. Responsible for daily reception functions of an office to a busy behavioral health residential facility. This position may also assist with projects across programs and would be cross-trained to assist with data entry duties. General Administrative Responsibilities: Answer phones, transfer calls, take messages. Coordinate intake appointments. Meet and greets clients and visitors. Checks clients in, which includes checking belongings bringing on/off site and updating client log of personal items. Verifies passes for clients that are going off-site. Assist in maintaining sign up room calendars. Receive and distribute documents to staff boxes, receive all outgoing mail for pick up, and receive deliveries and process returns. Maintain cleanliness of office and shared staff spaces. Secure program areas at the end of each work day. Maintains inventory of required office and medical supplies and purchased office materials as needed. Assists with filing, faxing, photocopying as requested. Creates and provides client data reports to supervisors or as requested by an outside agency or the county. Provides coverage for the front office as needed. Attends and participates in meetings and trainings as assigned. Participates and attends supervision as scheduled. Performs and maintains working relationship with internal and external programs. Generate reports and respond to inquiries regarding entered data as requested.