I&Q programs serve as temporary housing for San Francisco residents who cannot otherwise isolate or quarantine due to COVID-19 diagnosis or exposure. The I&Q programs will operate 24-hour/7 days-a-week as a welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space. Alongside managing COVID-19 care and prevention, the focus is on utilizing the principles of harm reduction to serve people at increased risk of COVID-19 health complications, psychiatric crisis, substance related harms, trauma, homelessness, and death due to overdose.
The programs treat all participants with compassion, dignity, and respect, regardless of their medical, psychiatric, housing, or substance use status and needs. I&Q sites are staffed with a multi-disciplinary team including health workers, nurses, medical providers, safety monitors, custodians, and drivers. Priority will be given to participant monitoring, treatment, and safety, and all staff will be trained in overdose recognition and response. The 24/7 programs include laundry, housekeeping, and meal services. Translation services are used if language-concordant staff are not available. For patients who use drugs and alcohol, medication assisted therapy (MAT) consultation and access to harm reduction services and supplies are made available.
Responsible for providing medical care to clients in the I+Q Hotel. Clients in the I+Q Hotel are those who are under investigation for COVID-19 (PUI – patient under investigation) or have been diagnosed with COVID-19. Care may include taking medical histories, performing physical examinations, ordering and interpreting laboratory tests, and diagnosing and treating urgent care needs as well as COVID-19. Provides consultation and education to patients related to COVID-19 within a team-based care model. The PA/NP provides clinical supervision and oversight, including clinical review, and input into the performance appraisal and hiring or firing of clinical support staff. Is an active member of the integrated healthcare team. May be required to work evenings and weekends.