Parent Advocate/Case Navigator

Job Overview

The Prevention & Aftercare (PnA) program provides strength-based home visitation, case management and navigation services with parents who are at-risk of entering the child protection services system. This is a DCFS funded child abuse prevention program. The Parent Advocate/Case Navigator will provide outreach and engagement, community-based support services, home visitation, intensive case management, groups, parenting classes, and advocacy.

Key Responsibilities

  • Conduct outreach and engagement, recruitment, and enrolling of participants. 
  • Conduct needs assessment, identify strengths, and collaboratively develop a case plan to help participants define goals.
  • Engage participants in ongoing follow-up and motivation to support their goals.
  • Provide home visitation and support in areas such as home safety, parenting, life skills, goal setting, and other family strengthening activities. 
  • Provide intense Case Management including assistance with housing, benefits, employment, education, transportation, childcare, medical and other services.
  • Empathetic support and feedback that is evidence-based, trauma informed, and culturally competent.
  • Connect participants to social service and community resources and assist families in navigating systems.
  • Provide advocacy and support for families with an open DCFS case to meet their goals and shorten the time line to family reunification and case closure.
  • Co-facilitate and lead evidence-based parenting groups, anger management, domestic violence, and other groups.
  • Maintain confidentiality in compliance with agency, HIPAA and DCFS standards.
  • Responsible for maintenance of client charts and all contact documentation is completed in a timely and accurate manner.

Education and Knowledge, Skills and Abilities

  • Some College required, Bachelors degree preferred
  • Minimum 3 years work experience in prevention, community based, field-based, or other social services working with families with complex needs.
  • Two years experience (or life experience) working with the DCFS child protective services system
  • Willingness to travel to provide field-based services
  • Dependable automobile, California Driver's License, and valid car insurance.
  • Must be able to pass background/criminal check.
  • Bilingual in Spanish or Asian language preferred due to community needs in El Monte
Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: Plus HealthRIGHT 360 offers a comprehensive benefits package.
City: El Monte, Ca
Hours/wk: 40

Job Location