Parent Navigator

Job Overview

The Prevention & Aftercare (PnA) program provides strength-based home visitation, case management and navigation services with parents who are at-risk of entering the child protection services system. This is a DCFS funded child abuse prevention program. The Parent Advocate will provide outreach and engagement, community-based support services, home visitation, intensive case management, groups, parenting classes, and advocacy. 

Key Responsibilities

  • Conduct outreach and engagement, recruitment, and enrolling of participants.  
  • Conduct needs assessment, identify strengths, and collaboratively develop a case plan to help participants define goals. 
  • Engage participants in ongoing follow-up and motivation to support their goals. 
  • Provide home visitation and support in areas such as home safety, parenting, life skills, goal setting, and other family strengthening activities.  
  • Provide intense Case Management including assistance with housing, benefits, employment, education, transportation, childcare, medical and other services.
  • Empathetic support and feedback that is evidence-based, trauma-informed, and culturally competent.
  • Connect participants to social service and community resources and assist families in navigating systems.
  • Provide advocacy and support for families with an open DCFS case to meet their goals and shorten the timeline for family reunification and case closure. 
  • Co-facilitate and lead evidence-based parenting groups, anger management, domestic violence, and other groups.
  • Maintain confidentiality in compliance with agency, HIPAA and DCFS standards.
  • Responsible for maintenance of client charts and all contact documentation is completed in a timely and accurate manner.   


Education and Knowledge, Skills and Abilities

  • Some College required, Bachelors degree preferred
  • Minimum 3 years work experience in prevention, community based, field-based, or other social services working with families with complex needs.
  • Two years experience (or life experience) working with the DCFS child protective services system 
  • Willingness to travel to provide field-based services
  • Dependable automobile, California Driver's License, and valid car insurance. 
  • Must be able to pass background/criminal check.


Compensation: TBD
Type: Hourly/ Non-exempt
Status: CA
Benefits: HealthRIGHT 360 offers a comprehensive benefit package
City: Pomona
Hours/wk: 40

Job Location