PRCS System Navigator

Job Overview

HR360 PRCS serves participants county-wide, providing reentry services including system navigation, housing and case management employment and transportation services. Case Managers facilitate the effective flow or referred participants, resources, and services among diverse and qualified network of community based housing and employment service providers, and connects participants to community based substance treatment and rehabilitation services(including residential, outpatient, and sober living environment modalities). 

Systems Navigators (SN) are responsible for a comprehensive array of case management and advocacy services to the Los Angeles County Department of Probation Post Release Community Supervision (PRCS) population. Primary functions of the SN are to assess PRCS population needs and providing assistance with obtaining needed documentation, services and linkages germane to their reentry efforts.

Key Responsibilities


Education and Experience


Graduation from high school or equivalent

Two years of paid experience at an agency providing services to a criminal justice population

Cannot be actively on probation or parole for past three years

Valid California Driver's License, reliable vehicle, and willingness to travel (mileage allowance provided).

Culturally competent and able to work with a diverse population

Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications



- Bachelor’s Degree or Alcohol and Other Drug certification

-Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency


Background Clearance


- Must undergo a background investigation and criminal records check to obtain clearance to work within criminal justice institutions. Final approval is contingent upon clearance by the CDCR

-Must not be on active parole or probation 



Case management principles, planning, resource development, benefits entitlements (SSI, General Relief, Vocational Rehabilitation), documents acquisition (birth certificates, criminal history, SSA cards)


Skills and Abilities


- Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data

- Professionalism, punctuality, flexibility and reliability are imperative

-Excellent verbal, written, and interpersonal skills

-Integrity to handle sensitive information in a confidential manner

-Action oriented. Strong problem-solving skills

-Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks

-Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility

-Strong initiative and enthusiasm and willingness to pitch in whenever needed

-Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations

 -Able to work within a frequently changing project scope while maintaining overall direction and structured priorities



Education and Knowledge, Skills and Abilities

Ability to enter data into various electronic systems, professionalism, punctuality, flexibility, and reliability are in imperative.

Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: HealthRight360 offers a competitive benefits package
City: Los Angeles, CA
Hours/wk: 40

Job Location