Management Responsibilities: Program Manager oversees overall management of the LWCC program; Ensures that guidelines, procedures, program goals and objectives are met; Responsible for contract monitoring audits and regular program reports; Has responsibility for coordination of daily operations and services; Responsible for the operational functions of the facility including but not limited to safety and security, compliance and accountability.
Supervisory Responsibilities: Responsible for direct supervision and training of staff and student interns; Responsible for recruitment, hiring, direct supervision, and on-going training of all program staff and student interns; Ensures staff are familiar with program policies, procedures, and practices; Coordinates staff coverage, reviews and responds to vacation requests, and coordinates program services (e.g. referrals, completions); Assists with chart reviews (e.g. audits, staff termination).
Clinical Responsibilities: Oversees the clinical services at LWCC; Provides consultation to clinical staff; Responsible for reviewing and co-signing staff’s clinical notes as needed; Ensures trauma informed services are delivered to participants with cultural sensitivity. Implements evidence-based interventions; Carries a small caseload and provides direct client services such as crisis intervention, assessments, individual, group, case management and collateral services as needed.
Administration and Compliance: In accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements, ensures that staff maintain accurate documentation on all clients; Performs regular audits to ensure contract compliance; Ensures that clients are in compliance with their treatment plans, and reviews and approves treatment plans as needed; Coordinates with staff to correct all Electronic Health Records discrepancies within a timely manner.