Program Management Responsibilities: Supervises clinical treatment and coordination of various activities and departments within the facility. Works in coordination with the Program Director to ensure treatment is in accordance with contracts/license expectations.
Facility Management Responsibilities: Responsible for oversight of the program’s needs, including but not limited to safety and security, compliance and accountability. Available, as needed, after hours and on weekends to respond to facility emergencies, outstanding crisis or events. Conducts emergency drills (Fire and Disaster) in accordance with licensing; coordinates all repairs and maintenance; and holds house meetings as necessary.
Supervisory Responsibilities: Oversees management of staff, including direct supervision and mentoring of subordinate supervisory staff. Activities include but are not limited to coordinating with the Program Director regarding, hiring, training, motivating, evaluating, disciplining, and terminating. Ensures staff is familiar with program policies, procedures, licensing regulations and practices.
Assists in ensuring that the program complies with the Board of Behavioral Sciences requirements for clinical supervision of interns in partnership with a BBS licensed supervisor. The Program Manager will assist in monitoring the clinical work of supervisees and provide individual and group supervision for unlicensed, unregistered staff (such as Overnight and AOD staff) as well as complete staff evaluations. Assist with crisis intervention, child and adult/elder abuse reporting, and other urgent clinical matters. Co-sign treatment plans and progress notes as required; ensure timely completion of clinical documentation according to standards established by law, regulations, and stakeholder requirements. Identify the training needs of students and therapists, coordinate needed trainings and monitor completion of all required trainings.
Administration and Compliance: Ensures that each client receives all services stated in applicable contract. Ensures compliance with codes and regulations for Serenity House. Responsible for client capacity within the program. Ensures client rights mandated by governmental codes and agency norms. Assists the Program Director in ensuring quality assurance for charts and treatment plans. Ensures proper handling and transfer of documents and records. Assists in oversight of the Electronic Health Records (EHR) system for the program by maintaining accurate records and entering them into various electronic systems for all client interactions in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external requirements.