Registered Nurse (RN) - LM/WCC

Job Overview

It is the responsibility of the Registered Nurse to act as a clinical leader by providing key nursing support to Lyon-Martin/Women’s Community Clinic patients in a Patient Centered Medical/Health Home delivery model, promoting team functioning and efficiency.  They are a critical member of the Care Support Team, providing complex care management for patients with multiple chronic medical illnesses and behavioral health concerns. They are also responsible to uphold and imbue in others a commitment to addressing racism, and gender and sexual discrimination within the organization and our clinical practice.

Key Responsibilities

Clinical Care Responsibilities:

  • Provides nursing care, within the scope of license and agency credentials, to Lyon-Martin and Women’s Community Clinic patients within a Patient Centered Medical/Health Home delivery model according to pre-arranged schedules, documenting care promptly and following charting protocols and applicable CA state licensing requirements;
  • Utilizes motivational interviewing skills and encourages patient activation and self-management; appropriately utilizes standing orders;
  • Facilitates team functioning and efficiency by taking responsibility for additional patient assessments or medical assistant functions (e.g., phlebotomy, rooming, vitals, etc.) to ensure the completion of patient sessions in a timely and thorough manner;
  • Assesses and provides nursing advice to patients who walk-in with medical complaints or who call-in with medical concerns seeking advice; responds to patient requests for information and assistance (e.g., form completion, prescription refills, etc.) in a timely manner;
  • Informs clients of normal and abnormal lab results and follow up plans; as a part of the Care Support Team, prioritizes and takes responsibility for patients with complex medical issues and follows up with all patients regarding recent emergency room visits and inpatient stays;
  • Works collaboratively with mental health staff to facilitate integration between primary care and mental health in order to improve patient outcomes; obtains and maintains licensure, and BCLS/CPR certification;
  • Provides timely care coordination and management for medically complex patients (eg, hospital transfer care coordination, procedure coordination) in conjunction with the primary care provider and care team;
  • Attends continuing professional education programs, at the request or with the approval of supervisor, demonstrating participation in 30 hours continuing professional education every 2 years.

Leadership Responsibilities: 

  • Provides clinical leadership to support staff, including medical assistants, patient care coordinators, front office staff and receptionists;
  • Participates in training medical assistants, nursing students and volunteers to improve the skills of back office staff;
  • Incorporates constructive feedback into behavior change; participates as an active member of the Care Support Team through case-conferencing and other collaborative work;
  • Demonstrates comfort in changing systems, champions change, and leads change processes;
  • Demonstrates commitment to mission of the organization, women’s health, LGBTQ+ health, harm reduction, client centered care, racial justice and community-oriented primary care.

Performance and Quality Improvement Responsibilities: 

  • Active participant in Quality Improvement activities and may act as change champion or lead;
  • Works closely with staff collecting and reporting contractual data as necessary;
  • Meets benchmarks for applicable quality indicators as noted in the annual quality management plan including the maintenance of current productivity standards, cycle times, no-show rates, and landing times;
  • Supports the quality assurance of medication supply, vaccine management, dispensary, point of care testing, laboratory, infection control;
  • Along with colleagues, assists in continuous quality improvement through on-going problem/needs identification and problem solving and, as requested, acts as change champion or lead in improvement activities.

Organizational Responsibilities: 

  • Keeps up to date with operational and procedural requirements;
  • In conjunction with Nurse Manager, Director of Clinic Operations, and Medical Director, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the clinics;
  • Supports the interpretation of standards and processes to meet best practice standards established in the health services program;
  • Adheres to company dress code and maintains professional appearance;
  • Completes mandatory trainings within deadlines;
  • Supervises students and volunteers as appropriate; maintains availability for various administrative/clinical duties as requested by supervisor (e.g., case presentations; in-service training to staff; represents Lyon-Martin, Women’s Community Clinic and/or HealthRIGHT 360 at and/or attends professional conferences; leadership/consultation to committees; attendance/speaking at fundraising/community events, etc.).

Education and Knowledge, Skills and Abilities

Education and Experience Required:

  • Graduation from an accredited school of nursing.
  • Possession of a valid California license as a registered nurse.
  • Possession of BCLS/CPR certification.


  • Two years of direct patient care experience; one year in ambulatory care and/or a community health center.
  • Experience working with populations with varying lifestyles, ages, sexual orientations, gender identities and expressions, ethnic and culture backgrounds and economic status.     
  • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.

Background Clearance Required:

  • Must not be on active parole or probation. 

Knowledge Required:

  • LGBT Cultural competence and able to work with a diverse population.
  • Commitment to working in an environment offering abortion services and the full-scope of pregnancy options counseling.
  • Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
  • Knowledge of co-occurring disorders and trauma informed treatment.


  • Bilingual Spanish/English.
  • Experience with electronic medical records.
  • Comfort working on teams and with safety net populations.

Skills and Abilities Required:

  • Professionalism, punctuality, flexibility and reliability are imperative.
  • Excellent verbal, written, and interpersonal skills.
  • Integrity to handle sensitive information in a confidential manner.
  • Action oriented.
  • Strong problem-solving skills.
  • Excellent organization skills and ability to multitask and juggle multiple priorities.
  • Outstanding ability to follow-through with tasks.
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed.
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.


  • Strong phlebotomy skills.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competative benefits package.
City: San Francisco, CA
Hours/wk: 32-40

Job Location