The Director of San Francisco Withdrawal Management and Residential Services Division provides direct supervision, oversight, coordination, support, and quality management to the withdrawal management and residential operations at all levels in San Francisco. This Director will have direct oversight of BH withdrawal management, residential programs and will report up to the San Francisco Managing Director on all program components including clinical care, staffing, safety, daily operations, ongoing development, fiscal health, and others as they arise.
This role will lead initiatives on trauma-informed care, harm-reduction, and client-centered care in all SF residential/withdrawal management programs. Responsibilities include implementing and supporting program-level models of care for team-based clinical care in residential settings among multi-disciplinary staff; lead and be a subject matter expert for residential/withdrawal management Drug Medi-Cal; ensuring the accuracy and compliance with stakeholder requirements of the electronic medical records; client tracking; monitoring and supporting staff productivity; performing internal audits; and conducting/overseeing staff and leadership recruitment, hiring, training, and supervision. Additional responsibilities include establishing written workflows, policies, A3 problem solving thinking, working with stakeholders, and participating in the development of new residential business opportunities.