Will provide direct case work services to participants on parole within the community, conduct unannounced quality assurance site visits to subcontractors, assign service level to participants based on Secondary Assessment, Case Management Plan (CMP) development and updates, file reviews, ancillary service procurement, maintaining open and continuous dialogue with Parole Agent of Record (AOR), development of discharge plans and levels of care including extension requests based on need. STOP Case Managers are responsible for assessing client needs and strengths in support of health and recovery. Through an array case management services and providing high quality customer service, STOP Case Managers assist clients in navigating the needed services to reach health and recovery. STOP Case Managers also assure that the quality of services delivered by the community providers meet the standards set forth by the California Department of Corrections and Rehabilitation (CDCR) and HealthRIGHT 360.
Maintains an assigned caseload of CDCR clients and conducts face-to-face assessments, progress reviews and updates with each client. Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals. Proactively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status and develops new resources. As needed, travels to various institutions/providers (sometimes requiring overnight stays) to provide outreach and assessment services. Corresponds with Agent of Record and assigns authorization for readmissions.