SUD Case Manager

Job Overview

The Correctional Health Services - Substance Use Disorder (CHS-SUD) program is a collaboration between the Department of Public Heath - Substance Abuse Prevention and Control (DPH-SAPC), the Los Angeles Sheriff's Department (LASD), and the Department of Health Services (DHS), and establishes in-custody substance use disorder treatment services at Century Regional Detention Facility (female general population) and Twin Towers Correctional Facility (co-occurring mental health needs).  The CHS-SUD program is built upon evidence-based treatment models that address such issues as substance abuse , trauma, risk for criminal recidivism, and relapse prevention. The program addresses the varied needs of the inmate population, by offering programming focused on SUD education, treatment services with different levels of care, including individual and group counseling services, case management, and community reintegration. 

Key Responsibilities

  • Case manager communicates with network providers as participants move between levels of care and into post-discharge recovery services to support successful transition(s).  
  • Performs regular assessment and reassessment to determine need for continued services at the appropriate level, transitions in level of care, treatment plan development and updates, coordination of referrals (including connections with and transportation to physical and mental health services), monitor progress in services, and patient advocacy.
  • Provides individualized intervention, assistance in accessing public benefits/Medi-Cal Outreach and Enrollment; information/referral regarding access to health; and encourages participation in educational opportunities, such as self-help support groups.
  • Develops individualized treatment plans and monitors progress in achieving goals.
  • Provides follow-up supportive services to enrolled participants in accordance with program policies and procedures. Coordinates, prepares and maintains required charting and documentation in a timely and thorough manner.
  • Maintains participant records according to HIPAA and 42 CFR, adheres to all participant confidentiality requirements and standards.
  • Provides direct services to incarcerated female participants to plan their successful return to the community to assist them with accessing supportive resources following release.
  • Co-facilitates EBP groups, with the certified SUD counselors; also co facilitates process groups.
  • Works closely with the Care Coordinator to ensure seamless transition from in-custody to community based provider services.


  • Interdepartmental Responsibilities: Works with the Community Transition Unit towards the transition of each program participant.
  • Direct Services: Works one-on-one with each participant upon entry into the CHS-SUD program to plan for discharge and reentry to the community.
  • Works with program SUD counselors to ensure that each participant’s transition plan is consistent with her individualized treatment and rehabilitation plan.
  • Community Responsibilities: Creates and develops relationships with community providers of housing, employment, education, food assistance, childcare support, substance abuse treatment, primary care, mental health treatment, and other supportive services that will benefit the CHS participant population upon reentry to the community. Maintains copies of provider literature and program materials for participants to review.
  • Administration and Compliance: In accordance with HR360 guidelines, oversee and executes: log notes, progress reports, incident reports, and monthly reports. Follows protocols and charting requirements, tracks outcome data. Meets state regulations on reporting of child abuse and neglect.
  • And, other duties as assigned.

Education and Knowledge, Skills and Abilities

Education and Experience


-High School Diploma/GED

-2 years of experience

-Registration or Certification from a recognized certifying organization, agency, or Board evidencing training and expertise in areas appropriate to and related to CHS program elements (CAADA, CCAADE, or CADTP)


-Bachelor’s Degree in related field  

Background Clearance


-Must not be on active parole or probation 



-Culturally competent and able to work with a diverse population

-Knowledge of group process, group facilitation, and conflict resolution.

-Knowledge of addiction and the addictive process

-Knowledge of female development and Best Practice interventions in working with female substance abusers

-Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications 

Skills and Abilities


-Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency

-Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data

- Professionalism, punctuality, flexibility and reliability are imperative

-Excellent verbal, written, and interpersonal skills

-Integrity to handle sensitive information in a confidential manner

-Action oriented

-Strong problem-solving skills

-Excellent organization skills and ability to multitask and juggle multiple priorities

-Outstanding ability to follow-through with tasks

-Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility

-Strong initiative and enthusiasm and willingness to pitch in whenever needed

-Able to communicate well at all levels of the organization including working with organization

  leadership and high-level representatives of partner organizations

-Able to work within a frequently changing project scope while maintaining overall direction and structured priorities


-Knowledge of co-occurring disorders and trauma informed treatment

-Knowledge of Clinical documentation (treatment plans, progress notes etc.)

-Experience working with criminal justice population

-Fluently bilingual in English and Spanish

Compensation: $17.00-$19.00
Type: Hourly/ Non-exempt
Status: CA
Benefits: HealthRight 360 offers a competitive benefits package.
City: Los Angeles
Hours/wk: 40

Job Location