SUD Intervention Specialist - CENS

Job Overview

Client Engagement and Navigation Services (CENS) will focus on increasing show rates for clients shared with state and County entities with whom they will be working. The CENS will achieve this aim by meaningfully engaging these clients, determining which SUD services are most appropriate for individuals based on an ASAM brief triage assessment for adults and an evidence-based screening tool for youth, motivating the individual to connect with the selected treatment provider, and ensuring that these individuals have the necessary support (e.g., transportation) and health coverage (e.g., Medi-Cal or My Health LA) to successfully connect with these treatment services. The CENS will provide a critical liaison role in assisting vulnerable individuals involved in multiple systems to access necessary services to address their SUD treatment needs.  The CENS will provide high-touch (e.g., face-to-face) interaction to facilitate access to SUD treatment necessary for improving health outcomes, reducing frequent use of hospitals and emergency departments, obtaining employment, maintaining income benefits and housing, reuniting with children, and satisfying probation requirements or pre- or post-plea diversion from the Los Angeles Superior Courts.  Additionally, the CENS will establish and maintain linkages to additional services to appropriately refer clients to service providers that address unmet needs that create barriers to successfully engaging in SUD treatment, such as poor health, domestic violence, and homelessness.

The SUD Intervention specialist will provide intervention services to adults who meet the following criteria: ASAM screening does not establish medical necessity for SUD treatment and would benefit from an intervention based on high risk behaviors.  

Key Responsibilities

  • Intake and Assessment: The process of admitting a client into a SUD intervention program. Intake includes the evaluation or analysis of needs or behaviors to provide intervention services.
  • Intervention Plan: The provider shall prepare an individualized written intervention plan based upon information obtained in the intake and assessment process. 
  • Individual Intervention: Face to Face contacts between a client and and SUD Intervention Specialist to address issues identified int he Intervention Plan. 
  • Group Intervention: Face to face contacts in which one or more SUD Intervention Specialist's educate two or more clients at the same time, focusing on the needs of the individuals served. 
  • Collateral Services: Face to face sessions with SUD Intervention specialist and significant persons in the life of the client, focused on the educational needs of the client in terms of supporting the achievement of the client's intervention goals. Significant persons are individuals that have a personal, not official or professional, relationship with the beneficiary. 

Education/Skills Learning: Individual or group settings where discussions focus on research-based educational topics with the goal of:

  • Minimizing the harms of SUDs.
  • Lowering the risk of overdose and dependence.
  • Minimizing adverse consequences related to substance use.
  • Conduct an ASAM triage assessment to determine if the adult client is in need of SUD treatment and the provisional level of care to which the client will be referred.
  • May also conduct additional assessments for ancillary service referrals if they have not already been conducted by the referring case worker, including, but not be limited to, vocational rehabilitation, education, transportation, housing, physical health, and other public social services.
  • Scheduling clients for a full ASAM assessment with a SUD treatment provider that matches the client’s needs and preferences using SAPC’s electronic Service and Bed Availability Tool (SBAT).
  • Responsible for entering data into SAPC’s electronic health record system so that client information is provided to the treatment provider before the client appears for the appointment, if possible.
  • Responsible for contacting clients to remind them of their upcoming provider appointments and will coordinate transportation to the SUD treatment provider, if needed.
  • Responsible for providing substance use disorder trainings to various community partners.
  • Responsible for conducting community outreach, and participation in job and health fairs to promote public awareness about substance use disorders and to inform consumers about SUD treatment options available through DMC-ODS.

Education and Knowledge, Skills and Abilities

  • High School Diploma or GED
  • Registration or Certification from a recognized certifying organization, agency, or Board evidencing
  • Training and expertise in areas appropriate to SUD services (CAADAC, CCAPP, CADTP, CADDE, CARR)
  • Minimum of 2 years experience providing SUD services


  • Bachelor’s Degree in related field 
  • Background Clearance


  • Must not be on active parole or probation 

Knowledge Required:

  • Culturally competent and able to work with a diverse population
  • Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications
  • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency

Skills and Abilities Required:

  • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
  • Professionalism, punctuality, flexibility and reliability are imperative
  • Excellent verbal, written, and interpersonal skills
  • Integrity to handle sensitive information in a confidential manner
  • Action oriented
  • Strong problem-solving skills
  • Excellent organization skills and ability to multitask and juggle multiple priorities
  • Outstanding ability to follow-through with tasks
  • Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
  • Strong initiative and enthusiasm and willingness to pitch in whenever needed
  • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
  • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities


  • Knowledge of co-occurring disorders and trauma informed treatment
  • Knowledge of Clinical documentation (treatment plans, progress notes etc.)
  • Experience working with criminal justice population
  • Bilingual Spanish Speaking
Compensation: TBD
Type: Hourly/ Non-exempt
Benefits: HealthRIGHT 360 offers a competitive benefits package.
City: El Monte, CA
Hours/wk: 40

Job Location