CalOptima ECM 

Impact

A Program of HealthRIGHT 360

HealthRIGHT 360 (HR360) is contracted with CalOptima Health (CalOptima), a DHCS Medi-Cal managed care plan for Orange County, to provide Enhanced Care Management services to adults transitioning from incarceration. Enhanced Care Management (ECM) is a whole-person, interdisciplinary approach to care that addresses the clinical and non-clinical needs of high need and/or high-cost Members through systematic coordination of services and comprehensive care managements that is community-based, high-touch, and person-centered. 

ECM Care Managers provide assessment and screenings, linkages and navigation to primary care/BH services/social supports, appointment management/support, comprehensive transitional care, comprehensive care planning, member and family supports, and benefit enrollment services to ECM clients. ECM Care Managers may also accompany clients to appointments, as needed. 

Days & Hours of Operation 

Monday – Friday, 8am-4:30pm

Eligibility for services

HR360’s target population for ECM services are adult CalOptima Medi-Cal members in Orange County who are transitioning from incarceration. Other ECM eligible populations include adults who: are experiencing homelessness, are at risk for avoidable hospital or emergency department utilization (formerly known as “high utilizers”), and/or with SMI and/or SUD needs. 

Contact

949-210-8244

Address

265 S Anita Dr, Orange, CA 92868 

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